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Call Center Sales Representative

2 months ago

Austin, United States UpTalent Full time
Job DescriptionJob Description

Inside Sales Representative

This is an exceptional opportunity to work with a nationwide Solar Services Company in Austin, Texas

Job Description:
Pay Rate: $18.92 / hr plus uncapped commission with medical, dental and vision benefits in a W2 Contract to Hire
100% in the office (Not Remote)
• Handles inbound and outbound leads in a call-center environment
• The first point of contact for prospects, the voice of the company
• Qualifies leads by understanding the homeowner’s energy costs, pre-screening the suitability of solar through satellite tools and scheduling in-home appointments
• Listens to homeowner interests and concerns while providing feedback relevant to that specific homeowner
• Maintains high end-customer satisfaction by guiding quality prospects through the sales channel and process
• Accurately captures all customer related data into SalesForce (CRM)
• Works with lead transfer and appointment process issues
• Meet and exceed monthly quotas and service level agreements while working in a fast paced environment
• Develops into a subject matter expert on the solar industry and on selling SunPower products
• Willingness to be available and work outside of standard business hours, those that are most convenient to CA residential homeowners

Knowledge, Skills and Abilities:
• Bachelor's degree
• Strong work ethic, good business acumen, and above average customer service orientation
• Ability to work shifts during all coverage hours: 8am – 9pm, seven days a week. Schedule may change due to business demand.
• Inside sales experience gained within a sales quota environment preferred
• Strong project management and communication skills, with the ability to manage multiple programs and meet tight deadlines
• Experience with Salesforce.com

Note that if you get hired you must undergo a background and a driving records checks

Company DescriptionUpTalent provides a full suite of talent solutions that solves every workforce challenge. We empower business success while consistently delivering an unsurpassed quality experience.Company DescriptionUpTalent provides a full suite of talent solutions that solves every workforce challenge. We empower business success while consistently delivering an unsurpassed quality experience.