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Front Desk Agent

3 months ago

West Des Moines, United States Staybridge Suites Full time
Job DescriptionJob Description

Position: Full-Time Front Desk Agent

Shifts: 3:00 p.m. - 11:00 p.m., Full-Time Employment

About Us: Join our dedicated team at the forefront of hospitality. No prior hotel experience necessary; we prioritize a welcoming and dependable demeanor.

Role Summary: As a Full-Time Front Desk Agent, you will serve as the initial point of contact for our guests. Your duties encompass providing exceptional customer service, managing reservations, and ensuring a seamless check-in and check-out process.

Requirements:

  • High School Diploma or equivalent
  • Previous customer service experience preferred
  • Proficiency in basic math and computer operations
  • Warm, outgoing personality
  • Excellent communication skills
  • Flexible availability, including weekends

Responsibilities:

  • Extend a warm welcome to arriving guests
  • Efficiently manage reservations and address inquiries
  • Facilitate smooth check-ins and checkouts
  • Uphold cleanliness and organization at the front desk
  • Attend promptly to guest needs

Benefits:

  • Competitive compensation package
  • Supportive and inclusive work environment
  • Opportunities for professional development and career growth
  • Staff discounts on hotel amenities

If you seek a full-time position within a vibrant and welcoming workplace, consider joining our team and contributing to unforgettable guest experiences.



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