Front Desk Representative
3 days ago
Job Summary
Arbor Lodging Management is seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring a seamless experience for our guests.
Key Responsibilities:
- Greet and register guests in a friendly and professional manner
- Assist with taking reservations, pre-registrations, and room blocking
- Process payments and handle guest issues in a timely and efficient manner
- Communicate effectively with guests and internal teams to resolve concerns and requests
- Maintain a clean and organized front desk area
Requirements:
- Hotel front desk experience preferred
- Knowledge of reservation systems and software
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- High school diploma or equivalent required
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About Arbor Lodging Management:
We are a leading hotel investment and management company with a portfolio of hotels across the United States. Our culture is focused on connecting our guests with exceptional experiences and providing a positive and inclusive work environment for our team members.
Equal Employment Opportunity:
Arbor Lodging Management is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
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