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Eligibility Specialist

1 month ago

Richmond, United States Integrated Resources, Inc Full time
Job DescriptionJob DescriptionJob Title: Eligibility Specialist
Location: Richmond, VA
Duration: 6 months (High possibilities of extension)

SHIFT: Monday-Friday 8 AM - 4:30 PM EST (Remote)

Essential Duties and Responsibilities:
  • Receive and screen applications, and follow-up with customers to gather any missing information.
  • Verify income, calculate income, determine eligibility and process case referrals.
  • Interact with program participants on a regular, daily basis.
  • May educate customers on basic program services and eligibility requirements.
  • Work with customers to meet and achieve program goals and/or maintain program services and eligibility.
  • Perform other duties as assigned by Management.
Minimum Requirements:
  • High school diploma or equivalent with 2 years of experience.
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues.
  • Understands the implications of work and makes recommendations for solutions.
  • Internet speed must be a minimum 25 MBPS download and 5 MBPS upload.


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