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Junior LAN Administrator- Consultant
4 weeks ago
Title: LAN Administrator, Junior Consultant
Location: Baltimore, MD (onsite from Day 1)
Must be Green Card Holder OR US Citizen
Will be Fingerprinted upon acceptance
Government agency is seeking a Junior LAN Administrator to work onsite in their office in Baltimore, MD.
Duties and Responsibilities:
- Supports the designated sites assigned, the position also supports satellite offices associated with DHS. The offices include the county courthouses, sheriff’s offices, and other locations where DHS staff and contractors are located.
- Provides in-person help desk computer/server troubleshooting support, to include investigating software related failures in addition to faulty computer components and peripherals (disk drives, motherboards, mice, printers, keyboards, etc.).
- Provides in-person remote site coverage for other supported locations which will include all duties as outlined above for said location in the event that the individual responsible for the location is on leave or out of the office.
- Provides desktop telephone support to other off-site staff, to include providing remote computer support/diagnosis, using DHS provided remote diagnosis tools.
- Serves as a technical resource to other Administrators.
- Manages, creates, and provisions accounts, permissions, and identities per DHS’ policies.
- Manages, creates, and shares documentation and other material on processes, technical implementations, as well as modifications and changes in the environment.
- Deploys equipment to meet the agency’s needs.
- Configures and manages IT equipment per DHS’ standards
Qualifications:
Education and Years of Experience:
An Associate's degree from an accredited college or university in Computer Science, Information Systems, Engineering or a related field; or Technical school certificate of completion in the data communications field including cable installation, or the equivalent military training. An additional year of specialized experience may be substituted for the required education.
Three (3) years of experience in a computer-related field.
Required and Desired Skills/Certifications:
Two (2) years of experience in the following areas: Installation, operation, and maintenance of Windows Infrastructure and connected devices.
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