Service Coordinator

1 week ago


Fort Worth, United States Ace Industries, Inc. Full time
Job DescriptionJob Description

Job Purpose:

A Service Coordinator assist with managing all personnel and administrative aspects of the branches overhead crane service work. The Service coordinator will field varying types of service requests from customers. The service requests will require the Service Coordinator to be efficient and resourceful with dispatching technicians, order entry, reviewing reports and procurement. The position is vital to providing support to other Ace team members and our customers. Administrative duties include HR assistance, safety and fleet services support.

Essential Duties:

  • Collaborate with Ace technicians and other team members on customer work requests
  • Evaluate and make recommendations regarding required repairs or inspections
  • Maintains rapport with customers by examining work requests, identifying solutions, suggesting improved methods and techniques
  • Builds and maintains customer confidence by maintaining good response times, informing customer of problems, and completing work in a timely manner
  • Review reports for grammar errors, regulation accuracy, and other crucial info
  • Research inspections via computer application and renew recurring inspections
  • Confirm completion of service work and invoice jobs
  • Perform HR, safety and fleet administration duties
  • Maintain professional presentation, timeliness, appearance, and organization in all areas

Required Skills and Knowledge:

  • Ability to work under pressure and deadlines
  • Ability to work independently
  • Ability to analyze information and problem solve
  • Excellent communication skills
  • Excellent customer service
  • Understanding of computer applications such as excel and windows
  • Excellent computer skills
  • Quality and results driven
  • Safety oriented
  • Team player

Equipment used to perform job:

Basic office equipment which will include a cell phone, computer, multiple monitors, and computer applications

Physical demand requirements and demand level:

Light physical work with ability to sit for long periods

Environment:

Indoor office work

Hours worked:

  • 45 hours per week
  • 9 hour shift, one shift per day
  • Overtime will be on an as-needed basis
Company DescriptionAce Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide. Ace’s e-commerce site provides thousands of material handling products to a nationwide customer base. These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running.Company DescriptionAce Industries, Inc., founded in 1932, is one of the largest and most diversified overhead crane and hoist distribution, manufacturing, and service companies in the United States. Ace has fully stocked warehouses, service centers, and sales offices in 25 different locations nationwide. Ace’s e-commerce site provides thousands of material handling products to a nationwide customer base. These include technical resources that allow users to source repair parts and accessories for critical infrastructure equipment that keep the backbone of our country running.
  • Service Coordinator

    6 days ago


    Fort Worth, United States Ace Industries Full time

    Job Description Job Description Job Purpose:A Service Coordinator assist with managing all personnel and administrative aspects of the branches overhead crane service work. The Service coordinator will field varying types of service requests from customers. The service requests will require the Service Coordinator to be efficient and resourceful with...

  • Service Coordinator

    1 week ago


    Fort Worth, United States Ace Industries Full time

    Job Description Job Description Job Purpose: A Service Coordinator assist with managing all personnel and administrative aspects of the branches overhead crane service work. The Service coordinator will field varying types of service requests from customers. The service requests will require the Service Coordinator to be efficient and resourceful with...


  • Fort Worth, United States BD Holt Company Full time

    Job DescriptionJob DescriptionThis position is responsible for providing communication and coordination of customer services that ensure Legendary Customer Service outcomes for our customers. This includes frequent communication of service status updates for each customer, as well as research, fact-finding, resolution, and follow-up of customer questions,...

  • Brokerage Services Coordinator

    Found in: Resume Library US A2 - 1 week ago


    Fort Worth, Texas, United States Stream Realty Full time

    Job Description POSITION OVERVIEW: The Brokerage Services Coordinator position will focus exclusively on supporting the transaction professionals of the Fort Worth team in the following capacities:   INITIAL ESSENTIAL FUNCTIONS & RESPONSIBILITIES:  Compile property data for clients including market and tenant surveys, competitive property reports,...

  • Care Coordinator

    6 days ago


    Fort Worth, United States CareerBuilder Full time

    Job Description Job Description 211PBTC a dedicated and passionate agency committed to improving lives through crisis intervention and by connecting people to health, mental health, and wellness services 24 hours a day every day seven days a week. We are seeking an enthusiastic and compassionate bilingual ( English/Creole ) Care Coordinator to join our 211...


  • Fort Worth, United States OWL Services Full time

    Job DescriptionJob DescriptionWho We AreOWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform...


  • Fort Worth, United States OWL Services Full time

    Job DescriptionJob DescriptionWho We AreOWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service...


  • Fort Worth, United States Higginbotham Insurance Agency Full time

    Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Implementation Coordinator in our Fort Worth office.The candidate must be motivated to succeed, well organized, able to prioritize the workload, and able to work well within Day 2 Services teams. The...

  • Sales Coordinator

    2 days ago


    Fort Worth, United States KPS Global LLC Full time

    2/3/2021 Sales Coordinator Tracking Code 23460 Job Description KPS Global (KPSG) is the North American industry leader in the manufacture, production, and installation of Walk-in Coolers and Freezers. KPSGs end-product serves many channels within the retail food market as well as industrial applications. KPSG is based in Fort Worth, Texas with Engineering...

  • Vendor Coordinator

    5 days ago


    Fort Worth, United States Mortgage Specialist International Full time

    Our Vendor Management department is seeking a qualified candidate to fill our Vendor Coordinator position. Our Vendor Coordinator handles new work order assignment and follow-up of preservation & seasonal work orders with the MSI field network while adhering to investor, insurer, and client guidelines.Job Duties/ResponsibilitiesIncluding but not limited...


  • Fort Worth, United States Addison Group Full time

    Job DescriptionJob DescriptionTitle: Purchasing CoordinatorEmployment Type: Full Time - Direct HireLocation: Fort Worth, TXSalary: $50-55K/yearHours: 8am-5pm, Monday - Friday: Fully On-SiteRole Requirements1-3 years experience overseeing purchasing and inventory management of productsPromotional product experienceHave to have CRM system experience (they use...

  • Service Manager

    1 week ago


    Fort Worth, United States Kelvin Group Full time

    Service ManagerDepartment: RC&E Employment Type: Full Time Location: Fort Worth, TX Description The Service Manager is responsible for overseeing the daily operations of a team of service dispatchers and technicians who coordinate and schedule various resources to fulfill customer requests or organizational needs. They play a crucial role in maintaining...


  • Fort Worth, United States CareerBuilder Full time

    Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Implementation Coordinator in our Fort Worth office. The candidate must be motivated to succeed, well organized, able to prioritize the workload, and able to work well within Day 2 Services teams. The...


  • Fort Worth, United States Complete Specialty Solutions Full time

    About Complete Specialty Solutions: Complete Specialty Services (CSS) is a nationally recognized, traveling private specialty group that partners with general, pediatric, and orthodontic offices to provide exceptional and compassionate dental services to their patients. We help these practices keep their referral patients in-house and ensure their patients...


  • Fort Worth, United States Weaver Full time

    ** Front Desk Coordinator** **Job Category****:** Operations/Administration **Requisition Number****:** FRONT001567 Showing 1 location **Job Details** **Description** Weaver is a growing, national accounting firm with offices throughout Texas, Oklahoma, New York and California. We are currently ranked the 35th largest CPA firm in the United States and the...

  • Licensing Coordinator

    2 weeks ago


    Fort Worth, United States OWL Services Full time

    Job DescriptionJob DescriptionWho We AreOWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service...

  • Vendor Coordinator

    7 days ago


    Fort Worth, United States Mortgage Specialist International Full time

    Our Vendor Management department is seeking a qualified candidate to fill our Vendor Coordinator position. Our Vendor Coordinator handles new work order assignment and follow-up of preservation & seasonal work orders with the MSI field network while adhering to investor, insurer, and client guidelines. Job Duties/Responsibilities Including but not limited...


  • Fort Worth, United States Diabetes and Thyroid Center of Fort Worth, PLLC Full time

    Job DescriptionJob DescriptionWe are seeking a highly organized and compassionate individual to join our team as a Patient Coordinator. As a Patient Coordinator, you will serve as the first point of contact for patients, providing exceptional customer service and ensuring a smooth and seamless experience from appointment scheduling to...


  • Fort Worth, United States Dickies Arena Full time

    **Premium Sales Coordinator** **Department:** Marketing **Location:** Fort Worth, TX **PREMIUM SALES COORDINATOR** **Trail Drive Management Corp. Dickies Arena of Fort Worth, TX** Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of...


  • Fort Worth, United States Koddi Full time

    We are looking for a tech-savvy and inquisitive Program Operations Coordinator to join our growing Program Management Team. The Program Operations Coordinator will provide Koddi with support on both internal and external issues to maximize operational efficiency. As Program Operations Coordinator, you will provide our customers and partners with world-class...