New Patient Coordinator
3 weeks ago
We are seeking a highly organized and compassionate individual to join our team as a Patient Coordinator. As a Patient Coordinator, you will serve as the first point of contact for patients, providing exceptional customer service and ensuring a smooth and seamless experience from appointment scheduling to check-out.
Responsibilities:
- Greeting patients with a warm and welcoming demeanor
- Scheduling appointments and coordinating patient appointments with healthcare providers
- Verifying patient information and insurance coverage
- Answering phone calls and addressing patient inquiries
- Collecting payments and processing insurance claims
- Maintaining accurate and confidential patient records
- Assisting with administrative tasks as needed
Requirements:
- High school diploma or equivalent; associate or bachelor’s degree preferred
- Previous experience in a healthcare setting or customer service role is preferred
- Excellent communication and interpersonal skills
- Strong organizational skills with great attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in basic computer skills and experience with electronic health records (EHR) systems is a plus
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