We have other current jobs related to this field that you can find below

  • Application Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Tech One IT Full time

    Position OverviewThe Product Support Analyst plays a crucial role in addressing escalated inquiries and issues related to various applications, including Point of Sale systems, SAP, and payment processing tools. This role is pivotal in gathering customer insights and suggesting enhancements to optimize application performance.Key Responsibilities:Investigate...

  • Application Support Specialist

    3 hours ago

    Scottsdale, Arizona, United States Tech One IT Full time

    Position OverviewThe Product Support Analyst plays a crucial role in assisting with escalated inquiries and challenges related to various business applications, including Point of Sale systems, SAP, and payment processing tools. This role is essential for gathering customer insights and suggesting enhancements to optimize application performance.Key...

  • Technical Support Specialist

    2 hours ago

    Scottsdale, Arizona, United States AccountabilIT LLC Full time

    AccountabilIT is a comprehensive IT services provider based in Scottsdale, specializing in Cybersecurity, Service Desk, Cloud and Virtualization, Disaster Recovery, Managed and Professional Services. We prioritize internal advancement and view our Service Desk as a pivotal platform for nurturing your IT career. A Technical Support Specialist serves as the...

  • Technical Support Specialist

    6 days ago

    Scottsdale, Arizona, United States BGSF Full time

    BGSF Inc. is looking for a Technical Support Specialist to become a vital part of our team, engaging directly with client projects in a hybrid work environment.Position OverviewThe Technical Support Specialist will provide assistance to various centers within our network, managing daily tasks and responsibilities as assigned. Key duties include the upkeep of...

  • IT Support Specialist

    6 hours ago

    Scottsdale, Arizona, United States TEKsystems Full time

    Job OverviewThe role of an IT Support Specialist is essential within our IT Infrastructure division. This position demands a blend of technical expertise and exceptional customer service skills to effectively resolve technical issues faced by end users.Key Responsibilities:Primary Duties: Install, configure, and maintain end-user workstations and associated...

  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Inventiv Technologies, LLC Full time

    Job OverviewSUMMARY:The primary objective of our team is to ensure exceptional satisfaction for our clients. The Technical Support Specialist is crucial in achieving this goal.This role involves managing escalated support inquiries for the Service Delivery Team, addressing issues both remotely and on-site.When assistance is required, the Technical Support...

  • Educational Support Specialist

    6 days ago

    Scottsdale, Arizona, United States ProCare Therapy Full time

    Position OverviewWe are seeking a dedicated Educational Support Specialist with a minimum of 1+ years of experience in a paraprofessional or special education role. This position is essential in providing support to students with diverse learning needs.Key Responsibilities:Assist educators in implementing individualized education plans (IEPs).Provide support...

  • Library Support Specialist

    5 days ago

    Scottsdale, Arizona, United States City of Scottsdale, AZ Full time

    Position OverviewThe Library Support Specialist plays a crucial role in enhancing the library experience for patrons. This position involves a variety of responsibilities that contribute to the efficient operation of library services.Key ResponsibilitiesCustomer Engagement: Deliver outstanding service to library visitors, ensuring a welcoming and...

  • Behavior Support Specialist

    6 days ago

    Scottsdale, Arizona, United States Centria Healthcare Full time

    We are seeking dedicated individuals to become part of our team as Behavior Support Specialists. In this role, you will have the chance to positively impact the lives of children with autism. As a Behavior Support Specialist, you will engage in one-on-one interactions with children, executing tailored behavior intervention strategies under the supervision of...

  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States TEKsystems Full time

    TEKsystems is seeking a Technical Support Specialist to enhance our client's IT operations. This role is ideal for individuals looking to transition into a permanent position following the contract period. Position Overview: The role involves providing assistance at the service desk and desktop support, where the individual will manage incoming calls...

  • Application Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Motion Recruitment Partners LLC Full time

    Position: Application Support SpecialistLocation: Remote/HybridContract Type: TemporaryCompensation: $30/hr - $32/hrOverview:Join the team at Motion Recruitment Partners LLC as an Application Support Specialist. This role is designed for individuals who thrive in a collaborative environment and are eager to contribute to the enhancement of business...

  • Behavior Support Specialist

    6 days ago

    Scottsdale, Arizona, United States Centria Healthcare Full time

    We are seeking dedicated individuals to become part of our team as Behavior Support Specialists. In this position, you will have the chance to positively impact the lives of children with autism. As a Behavior Support Specialist, your primary responsibility will be to engage with children on a one-on-one basis, executing tailored behavior intervention...

  • Youth Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Devereux Advanced Behavioral Health Full time

    Are you passionate about making a difference in the lives of young individuals?As a Youth Support Specialist at Devereux Advanced Behavioral Health, you will have the opportunity to engage with children and adolescents in a meaningful way.About Us:Devereux Arizona operates a comprehensive 24-hour Residential Treatment Center (RTC) dedicated to providing a...

  • Educational Support Specialist

    6 days ago

    Scottsdale, Arizona, United States BASIS Science Full time

    Position Overview:BASIS Science is in search of a dedicated Educational Support Specialist to become an integral part of our dynamic teaching team. This role is essential for fostering a positive learning environment and supporting our students' academic journeys.Role Responsibilities:The Educational Support Specialist may be responsible for instructing...

  • Technical Support Specialist

    5 days ago

    Scottsdale, Arizona, United States TEKsystems Full time

    Position OverviewWe are seeking a dedicated Technical Support Specialist to enhance our Service Desk Team. This role involves providing comprehensive virtual assistance to our clients, ensuring their technical needs are met efficiently.Key Responsibilities:Handle incoming support requests via phone and email, providing timely resolutions.Manage daily...

  • Technical Support Specialist

    3 months ago

    Scottsdale, United States The Intersect Group Full time

    Job Title: Technical Support Specialist Schedule: Hybrid 3 days on-site, 2 days remoteDuration: 6 month contract to hire Job Description: The Technical Support Specialist is responsible for providing technical assistance and support to clients and end-users experiencing technical issues with software, hardware, or other technology products. This position...

  • Surety Underwriting Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Tokio Marine HCC Full time

    Underwriting Support SpecialistTokio Marine HCC - Surety Group presents a significant opportunity for a Underwriting Support Specialist to join their dedicated team.Are you meticulous and proficient? Do you possess strong communication skills and professionalism? Are you adept with various systems and software? If so, we invite you to consider this role...

  • Escrow Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Meritage Homes Full time

    Key ResponsibilitiesMeritage Homes, in collaboration with Carefree Title Agency, Inc., is seeking two part-time Escrow Support Specialists.The Escrow Support Specialist plays a crucial role in initiating new escrow accounts and managing escrow documentation in line with established guidelines.Initiate new builder escrows using the Qualia system, which...

  • Escrow Support Specialist

    2 hours ago

    Scottsdale, Arizona, United States Meritage Homes Full time

    Key Responsibilities Meritage Homes, in partnership with Carefree Title Agency, Inc., is seeking part-time Escrow Support Specialists. The Escrow Support Specialist plays a crucial role in setting up new escrow accounts and managing escrow documentation in line with established protocols. Initiate new builder escrows using the Qualia system, which involves...

  • Client Support Specialist

    5 days ago

    Scottsdale, Arizona, United States Robert Ratkovich Ins Agy Inc Farmers Insurance Full time

    Job OverviewWe are currently seeking dedicated individuals to join our team as Client Support Specialists. Our agency is expanding, and we are looking for enthusiastic team members to assist in enhancing our client services. This role is essential in ensuring that our clients receive top-notch support and guidance.Compensation and BenefitsCompetitive Base...

IT Support Specialist

1 month ago

Scottsdale, United States RTA US Full time
Job DescriptionJob DescriptionLocation: Scottsdale AZ
Mode: Fully Onsite 5 days
Pay Rate: $28 to $34 an hour (Depending upon the experience)

Responsibilities:

  • Deliver onsite, front line support for technical issues across our diverse IT environment, ensuring efficient resolution of problems.
  • Effectively manage and respond to support requests through various channels including walkups, Slack, and Google Meet, with professionalism and promptness.
  • Manage onsite support walk up requests and track all requests via our ticketing system, as well as manage inbound ticket requests submitted by remote employees.
  • Provide support within all aspects of our IT environment, including
  • Mac/Linux/Windows desktops, Audio/Visual equipment, printers, and phones
  • Troubleshoot hardware issues onsite and for remote employees, set up laptop replacements or refreshes, and manage return of old equipment.
  • Administer critical tools such as Okta, Google Workspace, DUO, Slack, 1Password, Jira, Confluence, Oomnitza, Workspace One, JAMF, and more.
  • Assist users with login issues, password resets, account lockouts, and approvals and access to requested applications, tools, and systems.
  • Support our employee onboarding processes, including day 1 training to ensure a smooth integration of new employees and team members.
  • Maintain and manage onsite inventory, stock levels, and distribution of IT peripherals and equipment, ensuring accuracy in inventory counts and order requests as needed.
  • Dispatch to other local and nearby onsite locations to provide front line IT Support on an as needed basis.
  • Work closely with partner IT and Security teams to address emerging issues, adapt to and communicate process or policy changes.
  • Document and respond to security incidents, coordinate with management and Senior Techs for resolution, and ensure compliance with security protocols.
  • Provide onsite IT support for corporate events and high-volume burst office capacity days.

Requirements:

  • 1-3 years supporting IT in an enterprise Tech environment.
  • Advanced experience with Mac and Windows operating systems.
  • Understanding of basic networking concepts to be able to troubleshoot connectivity issues for end users and provide hands on support for networking teams.
  • Experience with hardware and software installation, configuration, and
  • troubleshooting.
  • Familiarity with cloud services and remote desktop support tools.
  • Proven ability to provide hands-on support and diagnose technical issues across a variety of different platforms.
  • Ability to work well under pressure, and self manage competing priorities.
  • Excellent communication and interpersonal skills, capable of explaining complex technical issues in terms appropriate for the customer (whether technical or nontechnical).
  • A strong customer-focused approach, dedicated to providing exceptional customer service and satisfaction.
  • Team player with a collaborative attitude, eager to learn and contribute in a dynamic team environment.
  • Ability to physically handle IT equipment and peripherals, with the capability to lift and move objects up to 50 lbs.
  • Comfortable with physical tasks such as mounting hardware, managing cables, setting up workstations, and unboxing and organizing shipments of IT equipment.

Bonus Points:

  • Familiarity with Ubuntu Linux operating system
  • Certifications or strong experience with administrating critical tools such as Okta,
  • Google Workspace, DUO, Slack, Jira, Confluence.
  • Prior experience in a high-growth tech or startup environment, demonstrating flexibility and adaptability.
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.