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Inside Account Manager

3 months ago

Minneapolis, United States CDI Full time $65,000 - $85,000
Job DescriptionJob Description

We are seeking the right person to join our team as a Inside Account Manager You will be responsible for assisting the Sales VP & helping customers by providing product and service information and providing exceptional customer service. This job may be performed remotely but will require residence in Minnesota or Wisconsin with proximity to the Twin Cities.

Responsibilities:

  • Handle existing customer inquiries
  • Generate information and quotations
  • Troubleshoot and resolve product issues and concerns, or appropriately redirect to another member of the team
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Help generate and update internal resources
  • Attend tradeshows - Must live in the wider Seattle metropolitan area

​Qualifications:

  • Previous experience in sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Reliable transportation

Cities Digital "CDI" is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

Company DescriptionCDI helps clients become more efficient through the use of business process automation and document management software solutions. We implement enterprise software in a b2b environment. We have a smart, hard-working team, and we're growing fast, so we need more like-minded individualsCompany DescriptionCDI helps clients become more efficient through the use of business process automation and document management software solutions. We implement enterprise software in a b2b environment. We have a smart, hard-working team, and we're growing fast, so we need more like-minded individuals