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Out-bounding Specialist
3 months ago
- Conduct outbound calls and emails to prospective customers based on provided lists or databases.
- Introduce company products/services and educate potential customers about their benefits.
- Qualify leads and set appointments for sales representatives.
- Follow up with leads generated by marketing campaigns or events.
- Build and maintain relationships with existing customers to promote repeat business.
- Achieve daily, weekly, and monthly targets for calls, appointments set, and revenue generated.
- Document all interactions and update customer information in the CRM system (e.g., Salesforce, HubSpot).
- Collaborate with the sales and marketing teams to optimize lead generation strategies.
- Stay informed about industry trends and competitive offerings.
- Proven experience in outbound sales, telemarketing, or a related field.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work independently and as part of a team.
- Goal-oriented with a track record of meeting or exceeding targets.
- Familiarity with CRM software and proficiency in Microsoft Office (Word, Excel, Outlook).
- High school diploma or equivalent; additional education or certification in sales or marketing is a plus.
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