National Key Account Manager

1 week ago

Nashville, United States Bonded Filter Company Full time
Job DescriptionJob Description

National Key Account Manager

BFC Solutions is experiencing tremendous growth and exciting career opportunities. Because of our growth, we are looking to add an additional team member to our National Key Account Managers within our corporate sales department. Our company has been in business for more than 50 years manufacturing, installing and servicing air filtration products for commercial and industrial applications. We are based in Nashville, TN, but serve a nationally recognized customer base in 48 states.

We offer a competitive pay, great benefits including:

  • Comprehensive health benefits
  • Highly competitive compensation
  • 401k with company match
  • Paid time off
  • Paid training
  • 8 paid Holidays

A Key Account Manager (KAM) for National Accounts is a professional responsible for managing relationships with BFC Solutions most important customers at a national level. These customers, often referred to as "key accounts," are typically large clients that contribute significantly to the BFC Solutions revenue.

Here are some key responsibilities and tasks of a Key Account Manager for National Accounts:

  1. Relationship Management: Building and maintaining strong, long-term relationships with key customers. This involves understanding their needs, challenges, and goals.
  2. Account Planning: Developing strategic account plans that outline objectives, strategies, and tactics for each key account. These plans align with the company's overall business objectives. This includes QBR development and execution.
  3. Customer Advocacy: Acting as the main point of contact for key accounts and advocating for their needs within the company. This involves coordinating with different departments to ensure customer satisfaction.
  4. Revenue Growth: Identifying opportunities for revenue growth within key accounts. This may involve upselling or cross-selling products or services.
  5. Negotiation and Contract Management: Negotiating contracts, terms, and conditions with key accounts. Ensuring that agreements are mutually beneficial and align with company policies.
  6. Market Analysis: Monitoring market trends, competitor activities, and industry developments that could impact the business relationship with key accounts.
  7. Problem Solving: Addressing any issues or concerns raised by key accounts and finding solutions in a timely and effective manner.
  8. Forecasting and Reporting: Providing accurate sales forecasts, performance reports, and other relevant data to company management.
  9. Collaboration with Sales Teams: Collaborating with the broader sales team to align strategies and ensure consistency in messaging and service delivery.
  10. Product Knowledge: Maintaining a deep understanding of the company's products or services, as well as their applications and benefits to key accounts.
  11. Compliance and Contract Fulfillment: Ensuring that both parties are adhering to the terms and conditions outlined in contracts. This involves managing deliverables and compliance issues.
  12. Feedback and Improvement: Gathering feedback from key accounts to help improve products, services, and the overall customer experience.
  13. Market Expansion: Identifying opportunities to expand the company's footprint within existing key accounts or identifying new potential key accounts.
  14. Budgeting and Forecasting: Managing budgets related to key accounts and accurately forecasting revenue and expenses associated with these accounts.

A successful Key Account Manager for National Accounts needs a combination of strong communication skills, strategic thinking, business acumen, and a customer-centric mindset. They should also be adept at managing complex relationships and navigating the dynamics of large accounts.

Limited Travel is required for this role.

BFC is an Equal Opportunity Employer

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