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CRM--Customer Relations Mgr

3 months ago

Fort Smith, United States Crain Automotive Team Full time
Job DescriptionJob Description

We are seeking a self-motivated individual to join our Business Development Team

Responsibilities:

  • Take incoming Sales and Service calls
  • Set appointments for Salespeople
  • Lead follow up/Appointment confirmation
  • Make Outbound calls from Leads
  • Track your Lead/Show/Sale percentages
  • Set Service Appointments/Confirm set Service Appointments
  • Follow up with ALL unsold Leads
  • Follow up with ALL Missed Appointment Customers

Qualifications:

  • Excellent Phone Skills
  • Office experience helpful
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organization skills
  • Willing to learn

Benefits:

  • Industry leading 401K plan with percentage match
  • Health, dental and vision insurance
  • Life insurance

The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as, collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. So if you are passionate about providing great customer service and this sounds like the place for you, we would love to hear from you.