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Resident Services Coordinator

4 months ago


Portland, United States Catholic Charities Full time
Job DescriptionJob Description



#RSC-014 Resident Services Coordinator - Good Shepherd Village


Department: Supportive Services Program

Employment Type: Full Time (40hrs/wk.); Non-exempt

Reports to: Resident & PSH Services Manager

Location: SE Portland

Compensation: $19.77 - $21.85 hourly


At CCO We Take Care of Our People:

  • 100% employer-paid health, dental, vision, and alternative care benefits for the employee.
  • 100% employer-paid long-term disability and life insurance.
  • Paid vacation, sick, personal and 13 paid holidays.
  • Retirement benefit with employer match and discretionary contribution.
  • Employee Assistance Program.
  • Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.
  • Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

Our Culture:

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.


Who We Are:

Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.


Who You Are:

The Good Shepherd Resident Services Coordinator (RSC) is a part of CCO's resident services team and will plan, coordinate, and provide services to support residents, build community, and offer social and educational programs to improve the stability, quality of community life, and wellness of individuals and families.


What You Will Work On:

  • Identify resident needs; carry out services, programs, and activities for residents; work in partnership with other community resources and agencies; facilitate connections between volunteers, services, and residents; orient new residents to available
  • Build and maintain partnerships with community resources and agencies to promote access to them in the community. Bring activities and services to the building. Included but not limited to Asian Pacific American Network of Oregon (APANO), El Programa Hispano Catolico (EPHC), Familias en Accion and Do Good Multnomah and Easter Seals.
  • Foster and promote positive relationships with

What You Bring:

Education, Certifications, and Licensure Requirements/Preferences

  • Bachelor's Degree (4-Year Program) or equivalent lived and or worked experience.

Experience Requirements/Preferences

  • 5 or more years of directly related experience, or 7-10 years of indirectly related experience.
  • Two years of previous experience providing information, referrals, and advocacy and/or case management
  • Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law. Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.



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