Resident Services Coordinator
4 weeks ago
Job Summary
We are seeking a highly motivated and compassionate Resident Services Specialist to join our team at Catholic Charities of Oregon. As a key member of our resident services team, you will play a vital role in ensuring the well-being and satisfaction of our residents.
Key Responsibilities
- Greet residents and visitors, and direct them to the appropriate staff or areas.
- Foster positive relationships with residents, and act as an approachable and engaging on-site presence.
- Answer resident inquiries, and provide information and updates to staff.
- Handle and deliver mail to staff and residents as needed.
- Assist residents in completing forms, such as maintenance requests and resident reports.
- Maintain a log of events, including resident interactions, deliveries, and other relevant events.
- Assist new residents with move-in and orientation with the community.
Requirements
- High school diploma or equivalent required.
- Two years' work or volunteer experience preferred.
- Certification in CPR, 1st Aid, AED, Bloodborne Pathogens, and Narcan Training required.
- Lived experience or experience working with low-income families and individuals preferred.
- Ability to use Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint.
About Us
Catholic Charities of Oregon is a non-profit social service agency dedicated to serving the most vulnerable members of our community. We are proud to be a part of the Catholic Charities USA network, and we are committed to promoting diversity, multiculturalism, and inclusion across our agency. We are an equal opportunity employer, and we welcome applications from candidates of all backgrounds.
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