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Move-In Coordinator

3 months ago

Naples, United States The Moorings Park Institute Incorporated Full time
Job DescriptionJob Description

Moorings Park is looking for a Move in Coordinator. The Move in Coordinator facilitates the Independent Living & Assisted Living (if applicable) resident move-ins to the community.

Contributions:

  • Meets all future residents prior to the scheduled move-in to assess their move-in needs.
  • Prepares a new resident package to deliver and review with all new residents. Package shall include at a minimum, resident handbook, emergency egress placard, hurricane preparedness guidelines.
  • Prepare and utilize a standardized checklist approved by the AED/ED that includes all necessary steps to support a new resident on campus
  • Coordinates resident move-in/out schedules and provides orientation and final walk through.
  • Provides vendor lists, supports with coordination and planning of the actual move including space planning and associated services.
  • Conducts pickup key meeting and follows move in checklist.
  • Provides residents with a basic understanding of the mechanical features and appliances of their apartment.
  • Utilizes an established formalized welcoming program and introduces new residents to the neighborhood website, RESY reservation program, WorxHub, and Informacast
  • Administers a standardized satisfaction survey with new residents at the 45-day mark and follows up after move-in by continuing to orient the new resident/s to the community.
  • Follows an established communication process to notify department supervisors when a move-in or move-out date has been scheduled.
  • Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.
  • Obtain knowledge and demonstrate the principles of Moorings Park, person directed care and successful aging philosophies and their inherent core values of commitment, respect, compassion, dedication, teamwork, and quality. Team member will support, actively participate, and act in accordance with the principles of the Moorings Park service culture and be familiar with and fluent in the language and service pillars of Moorings.

Job Requirements:

  • Excellent oral and written communication skills in the English language required
  • During emergencies or natural disasters may be required to be on duty for the duration of the disaster.
  • A minimum of 4 years college or equivalent experience.
  • At least 2 years’ experience as a move-in coordinator or other relevant experiences.

Moorings Park ® Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best® workplaces through a culture of compassionate care for both our residents and our partners. We’re proud to be named a Great Place to Work Certified company through Fortune "100 Best Companies to Work For®".

Simply the Best Benefits for our partners include:

  • FREE health and dental insurance
  • FREE Telemedicine for medical and behavioral health
  • Vision insurance, company paid life insurance and short-term disability.
  • Generous PTO program
  • HSA with employer contribution
  • Retirement plan with employer match
  • Tuition reimbursement program
  • Wellness program with free access to on-site gym
  • Corporate discounts
  • Employee assistance program
  • Caring executive leadership