Sales Engineer

2 months ago


Grand Rapids, United States observIQ Full time
Job DescriptionJob DescriptionAt observIQ, we build tools for modern enterprises to take back control of their observability data. With BindPlane, the industry’s first Unified Telemetry Platform, managing your growing observability costs couldn’t be easier. BindPlane includes a best-in-class observability pipeline, standardizes your data around OpenTelemetry, and makes it simple to manage tens of thousands of agents in complex hybrid-cloud environments. With BindPlane at the foundation of your telemetry strategy, you’ll have the tools you need to manage the growing demands on Observability teams and reduce your costs by at least 40%.

Due to our continued growth, we are now searching for a highly motivated and proven Senior Sales Engineer to join our sales team. The Senior Sales Engineer is the technical backbone of the sales organization responsible for working alongside an account executive to evangelize, design, propose and demonstrate the business value to customers. This is a results oriented position and you must demonstrate that you can own building the territory with the account executive. This will be done by having a high aptitude in technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent. 

Responsibilities:
  • Working with companies to help educate and drive the business value of BindPlane OP for customers
  • Deliver technical presentations and demos with a focus on the business requirements of the customer
  • Deliver technical POCs and provide feedback to product and technical support teams
  • Work through obstacles during the sales process, help the customer understand how observIQ addresses their requirements and concerns
  • Assist sales qualification and own the technical architecture and design
  • Occasional travel to conferences and customer meetings

Required Skills and Experience: 
  • Minimum of 5 years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on monitoring and observability solutions
  • Minimum of 5 years supporting, delivering, or designing enterprise IT systems
  • Must have extensive technical experience in observability, monitoring, Linux, Windows, Kubernetes, and Cloud Services.
  • Excellent written, verbal, presentation, time management, and attention to detail
  • You must have an “I own the problem AND the solution” attitude
  • Strong working knowledge of Google docs, sheets, slides

Desired Skills and Competencies:
  • Bachelor’s Degree
  • Previous experience selling XaaS solutions (software, infrastructure, cloud, observability)

 

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