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F&B Concession Supervisor

1 month ago


Orlando, United States Memoir Agency LLC Full time
Job DescriptionJob Description

Job Title: Food & Beverage Supervisor

Department: Food and Beverage

Direct Reports: F&B Operations Manager / Director of F&B

Location: Leu Gardens

Position Type: Seasonal Part-time

Job Summary: The Food & Beverage Supervisor assists in monitoring and managing the operations of concession tents, ensuring efficient service and quality control. This role involves supervising staff, assisting with daily operations, and filling in during busy times or when staff members are absent.

Key Responsibilities:

  • Assist in overseeing the operations of permanent and portable stands, bars, sub-contracted locations, and vending operations during all events.
  • Support the establishment of food, beverage, and operational needs for event and non- event days.
  • Supervise and direct all concession, bar, and non-profit organization staff, including supervisors, in preparation, service, clean-up, and stocking to ensure quality control standards.
  • Train concessions, bar, and non-profit organization staff, including cashiers and stand attendants, to ensure high-quality, efficient, and profitable food service.
  • Ensure compliance with security, safety, and sanitation standards.
  • Enforce responsible alcohol service policies.
  • Maintain inventory levels for distribution and controls.
  • Be familiar with food and beverage service equipment.
  • Manage effectively in a fast-paced, diverse environment, focusing on client and guest services, entrepreneurship, and business growth.
  • Demonstrate proficiency in proven computer skills, including Microsoft Office, Excel, and POS systems.
  • Work flexible hours, including evenings, weekends, and holidays.
  • Ensure that events and food & beverage aspects meet all safety and security requirements for participants and vendors.
  • Maintain compliance with all state and county health and safety standards.
  • Attend meetings related to events to stay updated on food and beverage needs and products.
  • Take corrective actions as necessary to maintain effective event services and products.
  • Manage logistics involved with the advancement and onsite production of beverage programs.
  • Oversee staff onsite at events.
  • Solve dynamic problems at event sites and departmental reports relating to customer and operational needs.
  • Keep accurate inventory records of products and goods at events.
  • Handle minor accounting during settlement processes.

Knowledge, Skills, and Abilities:

  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that generates a positive, enthusiastic, and cooperative work environment.
  • Ability to speak, read, and write in English.
  • Strong customer service skills with a focus on creating a positive guest experience.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Proficiency in operating POS systems and handling transactions.
  • Basic math skills for handling payments and reconciling sales.

Preferred Qualifications:

  • Previous experience in food and beverage supervision, especially in concession operations.
  • Knowledge of food preparation, sanitation, and safety standards.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in Microsoft Office Products and experience with Google Docs and Google Drive.

Rate of Pay: $22.00 per hour. This position typically works a 35-hour work week.

Note: The statements herein describe the general nature and level of work employees assigned to this classification perform. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.