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Resident Care Coordinator
3 months ago
About Discovery Senior Living
Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000 dedicated employees, Discovery Senior Living, with multiplenational brands, is one the largest and fastest growing senior living companiesin the United States. Recognized as a Great Place to Work, Discovery continuesits rapid growth trajectory to lead the industry in providing desirablecommunities and exceptional lifestyle and value for our residents all whileretaining our family-first culture. We’re a 30-year-old innovative company witha rich history of delivering exceptional service and quality care in desirable,enriching residential environments.
The Resident Care Coordinator role assists the DHW with administrative duties of the wellness department.
Additional duties may include; ordering supplies, med cart audits, tracking lab orders, assisting with the preparation of required document prior to in house physician visits, assisting with resident file organization, Memory Care Safety Room checks, scheduling and finding replacements for call offs. The Resident Care Coordinator is responsible for the coordination of resident care needs including, but not limited to drafting the schedule, maintenance of required logs such as the physician appointment log and the pharmacy log, filing and organization of the clinical record, retrieval of signed physician orders, etc. Additionally, the Resident Care Coordinator assists the Director of Health & Wellness, as needed, to train new Care Managers, and Medication Technicians. In the absence of the Director of Health & Wellness, assumes the responsibility of supervision and delivery of resident care services in compliance with Terra Bella expectations, policy and procedure and State regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties are normal for this position. This list is not to be construed as
exclusive or all inclusive. Other duties may be required and assigned.
• Ensures resident care staffing is within regulatory and company requirements with
a 4-week rolling schedule submitted to the Director of Health & Wellness for
approval at least two weeks in advance of posting due date.
• Maintains the resident care scheduling book with current approved requests for
time off noted on the scheduling calendar for planning purposes.
• Performs daily filing of all documents relevant to the resident record in
chronological order. Performs a quality assurance review of the documents prior
to filing to ensure items are dated, verified and signed by the physician if
appropriate.
• Performs the ongoing task of verbal order signature retrieval, ensuring all orders
are returned signed by the physician with 14 days of the date the order is
received.
• May conduct weekly cart audits of each medication cart following the cart
audit process and submits the audit sheet to the Director of Health & Wellness
and Executive Director for review in the event that a Support Nurse cannot
complete the audit.
• Assists with data collection, reporting processes as requested.
• Performs a daily review of medication administration process ensuring
medications are passed timely and accurately. Intervenes as needed to provide
support/ training during the med pass.
• Provides thorough and complete new hire training for new care staff team
members ensuring each new team member is in full compliance with all policies,
procedures and training relevant to their individual roles before completion of
orientation.
• Takes physician's orders following the medication order process and maintains
adequate records of order transcription and verification.
• Ensures that all Residents Rights are protected.
• Notifies the Director of Health & Wellness of changes in resident's condition, and
any unusual or abnormal observations. (In the absence of the Director of Health
& Wellness, notifies the physician directly) Ensures appropriate documentation is
entered into the resident’s record and the 24-hour shift report relevant to
changes in condition and physician communication.
• Schedules appointments, and arranges for transportation of residents for
diagnostic, therapeutic, dental or medical services. Ensures compliance with the
physician visit log process/procedure.
• Understands and implements the Fire Safety and Disaster Plan and evacuation
procedures of the community during drills and actual emergencies.
• Performs initial review of the monthly Medication Administration Record
verification to ensure orders are compliant.
• Assists the Director of Health & Wellness to ensure compliance with all required
logs, policies and procedures relevant to medication administration.
• Performs building rounds at the beginning and end of each shift, evaluating the
care provided and ensuring resident needs are met.
• May be required to work overtime in an emergency situation.
• Sets a good example for residents and other staff members by appearance,
conduct and interest in job.
• Participates in Manager on Duty Program.
• Performs all other duties as assigned by the Director of Health & Wellness.
Lead
• Scheduling and documenting team member call off records.
• Rotating on-call with Director of Health and Wellness.
• Assists with ordering supplies.
• Assists with Med Cart audits.
• Tracks and monitors lab orders.
• Assists with the preparation of required document prior to in house physician
visits.
• Conducts Memory Care Room safety checks.
• MAR monthly reconciliations.
• Entering Lab orders for draw days.
• Coordinating training and orientation days for new team members.
• Thinning charts and filing medical records per regulatory guidelines.
• Assisting the Director of Health and Wellness with care manager and
medication technician evaluations.
- Qualifications:
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skills, and abilities required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
• Certified Nurse’s Aid certification/Qualified Medication Aid certification
• High School diploma/GED
• Must be 18 years of age.
• CPR Certification
• First Aid Certification
• Previous experience working with seniors preferred.
The physical demands described below are representative of those that must be met by
an individual to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the Team Member is regularly required to stand
and walk. The Team Member is frequently required to use hands to finger, handle, or
feel; reach with hands and arms and talk or hear. The employee is occasionally
required to stoop, kneel, crouch, or crawl. The Team Member must regularly lift and /or
move up to 50 pounds independently and up to 200 pounds with assistance of a
second employee. Must be able to push up to 350 lb. (wheelchair). Specific vision
abilities required by this job include close vision and distance vision.
Thank you for your interest in Discovery Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
