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Direct Support Professional

4 months ago

Leominster, United States The Arc of Opportunity Full time
Job DescriptionJob Description $3500 Sign On Bonus for New Hire
$1500 Referral Bonus for Current Staff
The Direct Support Professional provides light to medium maintenance and domestic functions associated with residential programs, including personal care needs of the individuals supported, cleaning, laundry, cooking, grocery shopping and grounds keeping duties as assigned. The Direct Support Professional maintains positive, professional relationships with individuals served, families/guardians, peers, community partners and government agencies and assists in the implementation of Individual Support Plans for individuals based on assessments, objectives, and goals.

Click here for a video to get a glimpse into a day in the life of working with individuals with intellectual and developmental disabilities.

Position Schedule: Tuesday-Saturday 3pm-11pm (40 hr/week)

Pay: $19/hr without MAP certification, $20/hr with MAP certification


Direct Support Professional Essential Functions:

  • Implement Individual Support Plans for individuals based on assessments, objectives, and goals
  • Provide light to medium maintenance/domestic functions associated with residential programs, including, but not limited to: shoveling snow, cleaning, laundry, cooking, grocery shopping and grounds keeping duties as assigned
  • Ability to transfer, change, shower assist with toileting and all personal care needs of the individuals supported
  • Works closely with Residential Managers and Assistant Residential Managers in delivering service standards of excellence and ensures operational compliance within assigned programs in accordance with Federal, State and agency regulations
  • Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations
  • Knowledgeable about community resources to better assist individuals served in achieving their goals while seeking to empower and enhance their quality of life
  • Conducts oneself professionally by maintaining respect, following regulations and agency policies and adhering to confidentiality requirements in all assigned duties
  • Attends mandatory trainings and meetings as assigned and required. Maintains all required certifications
  • Demonstrate knowledge of and commitment to agency mission and fundamental values
  • Cross functional communication skills, in written and oral English, which convey clear and concise information in a professional and respectful manner to individuals supported, family members/guardians, peers, government agencies, community partners and employees.
  • Frequent driving of facility motor vehicles and vans
  • Additional duties as assigned
  • Physical demands include: Frequent standing, pushing, pulling, walking, stooping, lifting and twisting

Direct Support Professional Qualifications:

  • High school diploma or GED is required
  • Experience in substance abuse and/or mental health field preferred
  • A valid driver’s license is required
  • Acceptable CORI/Finger printing and driving record are required at all times during employment with The Arc of Opportunity.
  • Use of personal vehicles is required and must meet all state requirements to include valid registration, insurance, and safety standards.
  • Ability to lift up to 50 lbs.; kneel, bend and carry items; and sustain periods of walking, standing, and sitting
  • Ability to physically assist individuals according to their needs and perform physical restraint if necessary

Direct Support Professional Mental Requirements:

  • Demonstrated superior communication skills, both in verbal and written English
  • Functional and situational reasoning to follow policy, problem solve, exercise sound judgment, prioritize multiple tasks, and manage crisis
  • Computer literacy skills

For full time employees a comprehensive benefits package is available including vacation and sick leave, paid holidays, health, dental, life, disability, and 401K. Advancement opportunities.

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.


Key words: Substance abuse, mental health, direct support, aide, human services, disabilities


Tuesday-Saturday 3pm-11pm
40 hours/week