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Senior Manager, Value-Added Services Go-to-Market

2 months ago

Austin, United States Visa Full time
Job DescriptionJob DescriptionCompany Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Senior Manager, VAS Go-to-Market and Commercialization (GTM) will partner closely with the VAS product businesses and our regional product and solutions teams to both govern and enable the process of bringing new products and services to market.  Focused on ensuring products are aligned to client needs, ready for distribution to customers and enabled to be sold and activated.  The role will work closely with our regional sales and product leaders to support and enable those teams for success. The role will work closely with our regional sales and product leaders to support and enable those teams for success, as well as with the other teams with the VAS Operations organization.

This role sits at the intersection of multiple product organizations and all regions of Visa requiring organizational savvy and strong interpersonal skills. In addition, this individual will have real hands-on experience launching products to clients in a B2B environment, with a proven track record of success in fast-paced environments with demanding timelines. 

This is a unique opportunity to help drive product delivery excellence within Visa’s business while collaborating with key members of the Product Organization on a regular basis. This role reports to the Senior Director, VAS GTM.

Job Responsibilities:

  • Manages commercialization of VAS products through the product and delivery lifecycle, aligns to the standards and processes set by global product team
  • Runs reporting for GTM, measuring performance of the function and adherence to product lifecycle standards, as well as KPIs for the global and regional teams
  • Supports governance steps for product/solution GTM, ensuring that we have consistent standards regarding market readiness and availability- across all products and regions- and ensures that functions such as sales and CS are 'ready'
  • Enables the hub structure of the Global GTM team for GTM teams in the regions for sales enablement, marketing and support- operating across these critical teams to ensure markets have solutions with proper infrastructure to be marketed and sold

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

  • 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Business Acumen:

  • Strong command of financial, market and consumer data with the ability to grasp complex and detailed issues
  • Commercially astute with experience of working in a fast-paced changing global matrix organization

Relationship Building:

  • An intellectually curious and self-assured but humble leader with a high degree of compassion, able to engage, enable and influence others
  • Ability to build deep relationships at senior levels within the organization and navigate complex structures
  • Servant leader with a high EQ who can act as a sounding board and a representative to the organization on the CPO’s behalf

Problem Solving:

  • Robust decision-making and analytical skills
  • Willingness and credibility to get into the detail of problem solving and issues that may come up
  • Keen eye for detail with the ability to support recommendations grounded on data and facts

Communications:

  • Tremendous oral and written communication skills, able to craft compelling communications in short time frames with editorial prowess.
  • Advanced visual design skills that enable simple, elegant storytelling to both internal and external audiences

Execution:

  • Excellent project management and program management skills and experience in leading cross-functional teams
  • Ability to adjust to multiple tasks / demands and constantly shifting priorities under tight deadlines and time constraints
  • A hands-on approach to all activities with an unwavering passion for excellence that is contagious

Entrepreneurial:

  • Entrepreneurial and comfortable with ambiguous and change-led environments, self-confident with an authentic style that gravitates to championing change
  • Agile and comfortable adapting to different environments with strong interpersonal traits, low ego, and a sense of humor


Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,900.00 to 192,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.