Sales Operations Manager

3 weeks ago


Fremont, United States PHIHONG USA Full time
Job DescriptionJob DescriptionSalary: $120-150K DOE


Responsibilities:

 

  • Effectively lead a sales Coordinator team and work with factory teams to review and resolve delivery issues.
  • Develop ongoing material planning by working with sales team/customers (Sales/Ops Planning)
  • Efficiently engage with Supply Chain and Procurement teams to enhance reliable order fulfillment processes and fulfill orders via coordination across a range of internal teams, including Supply Chain, Factory, and Finance Operations.
  • Review sales and financial performance; and provide monthly analysis, market trends, and strategic recommendations to executives.
  • Effectively support sales team and participate in QBR with key customers.
  • Participate and Monitor RMA issues and ensure product/process improvements are implemented.
  • Provide metric analysis as requested by management.



Qualifications:

 

  • 8+ years of experience leading B2B sales operations for power supply products, preferrable manufacturer background
  • Minimum 3 years of advanced MS Excel modeling
  • Bachelor’s or Master’s degree in Business, Management or equivalent
  • Strong attention to detail across all areas of work and relentless self-motivation; requiring minimal oversight
  • Advanced knowledge of CRM systems
  • Passion for organizing systems and databases to solve for a fast-paced environment with aggressive timelines
  • Impeccable written and verbal communication skills; demonstrated professionalism in a customer-facing role
  • Outstanding managerial and employee development skills. Strong record of accomplishment of developing and leading high performance team.
  • Bilingual in Mandarin is preferred


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life Insurance
  • Paid time off


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