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Accounts Receivable Billing and Collections Specialist

3 months ago

Syosset, United States CL Visual INC Full time
Job DescriptionJob DescriptionBenefits:
  • Company parties
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

About Global AV Group
By redefining the boundaries of possibility, Global AV Groups (GAV) mission is to create unique and extraordinary experiences that ignite the senses to unparalleled heights for our clients and their guests. With an unwavering dedication to excellence, we set the bar high, ensuring every project surpasses industry standards and client expectations.

It's not just about delivering a product; it's about crafting unforgettable moments and experiences that excite both our clients and their guests. Whether in New York City, Las Vegas, or anywhere in between, we excel in flawless execution, seamlessly blending audio, video, lighting, and staging to transform concepts into unforgettable moments.

Global AV Group is located at 180 Miller Place, Hicksville, NY.

Job Summary
The Accounts Receivable (AR) Billing & Collections Specialist is responsible for timely creating, distributing, collecting, and reporting (i.e., invoice aging) for GAVs clients and their associated projects, work orders, etc. This is an in-office role five (5) days a week.

Primary Responsibilities
AR Billing:
  • Work with the Project Management team to verify accurate client and billing data.
  • Based on a given client proposal, generate the necessary invoice in QuickBooks.
  • Identify and monitor Progress Billing needs/requirements to ensure installments are mapped out according to a clients proposal and billing terms.
  • Process change order invoices when and if needed.
  • Establish relationships with and submit invoices directly to our clients and verify successful receipt.
  • Manage billing for our Events and Rentals line of business, including Lien Waivers, payment reminders, aging reporting, etc.
  • Manage Service Call billing for monthly service contracts and ad-hoc service calls, be it on-site or virtual service calls.
  • Manage Travel Expense billing for our team members and/or contractors.
  • Process and apply client payments in QuickBooks.
  • Create expense reports and invoices for billable travel expenses that our clients are responsible for reimbursing GAV.
  • Manage the Project Closeout process; reconcile client billing with payments received and appropriately handle discrepancies if need be.
  • Maintain vendor payment applications such as Bill.com and others.
AR Collections:
  • Monitor the status of invoices billed.
  • Lead collection efforts and follow up on outstanding invoices.
  • Identify and resolve both simple and complex billing issues.
  • Address client credits and any other issues.
AR Reporting:
  • Conduct Job Progress Reporting weekly to monitor updates to Progress Billing.
  • Conduct AR Aging reports and provide bi-weekly progress updates to the Finance Manager and President & CEO.
  • Maintain financial dashboards that provide insights into open projects, AR aging, etc.
What We Are Looking For
Education: Required
  • High School Diploma or Equivalent such as a GED.
  • Bachelors Degree (Preferred) in accounting, finance, business administration, or a related field.
Work Experience: Required
  • Two (2) to five (5) years of experience in accounts receivable, billing, or collections.
  • AV & Installation industry or Professional Services experience. (Preferred)
Skills & Experience: Required
  • Accounting and Financial Knowledge: Solid understanding of accounting principles, financial statements, and accounts receivable processes.
  • Technical Proficiency: Experience with accounting software (e.g., QuickBooks), proficiency in Microsoft Office, particularly Excel, and tools like Power BI.
  • Analytical Skills: Ability to analyze financial data, identify trends, and solve problems.
  • Attention to Detail: Precision in managing billing and collections processes to avoid errors.
  • Communication Skills: Strong verbal and written communication skills for interacting with clients, colleagues, and management.
  • Client Service Oriented: Ability to handle client inquiries and disputes professionally and effectively.
  • Organizational Skills: Excellent time management and organizational skills to manage multiple client accounts and deadlines.
  • Negotiation Skills: Ability to negotiate payment and resolve disputes amicably.
Certifications: Preferred
  • Certified Credit and Collection Professional (CCCP): Offered by the National Association of Credit Management (NACM).
  • Certified Bookkeeper (CB): Offered by the American Institute of Professional Bookkeepers (AIPB).
  • Accounts Receivable Specialist (ARS): Certification through various training programs and institutions.
Additional Qualifications
  • Serve as a backup to the Finance Manager.
  • Familiarity with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA).
  • Ability to be consultative and clearly communicate potential issues or challenges and recommend solutions.
  • Results-oriented person with a delivery and customer experience focus.
  • Superior problem-solving skills.
  • High attention to detail, including precise and effective client communications.
  • History of teamwork and willingness to roll up ones sleeves to get the job done.
  • Ability to work independently, be self-directed, and make sound decisions based on client satisfaction.
  • Must have a vehicle and a valid driver's license.
  • A clean criminal record.
Why You'll Like Working Here
  • Medical benefits, including vision and dental.
  • Paid personal days, sick days, and holidays.
  • Dynamic, creative, team-oriented company culture.
  • Training and professional development opportunities.