Patient Care Support Specialist

2 weeks ago


Syosset, New York, United States UnitedHealth Group Full time

About Us:
UnitedHealth Group is dedicated to enhancing the health and well-being of individuals across diverse communities. We strive to create a supportive environment that fosters growth and collaboration among our employees.

Position Overview:
We are seeking a detail-oriented and compassionate Associate Patient Care Coordinator to contribute to our mission of delivering exceptional healthcare services. This role involves engaging with patients to ensure their needs are met efficiently and effectively.

Key Responsibilities:
- Collect and verify patient information, including demographics and insurance details.
- Conduct insurance verifications on the day of service.
- Ensure all necessary documentation is signed and filed appropriately.
- Schedule and confirm patient appointments, adhering to established protocols.
- Support the care team in achieving clinical and service objectives.
- Maintain accurate medical records and assist with referral processes.
- Communicate effectively with patients, families, and healthcare professionals to ensure continuity of care.

Work Environment:
This position is structured around a 37.5-hour work week, with flexible scheduling available during standard operational hours.

Qualifications:
- High School Diploma or equivalent required.
- Minimum of 1 year of experience in customer service or healthcare settings.
- Familiarity with electronic health records is preferred.
- Proficiency in basic computer applications, including Microsoft Office Suite.

Skills and Attributes:
- Strong organizational and time management abilities.
- Excellent verbal and written communication skills.
- Ability to thrive in a fast-paced environment while maintaining professionalism.

Compensation and Benefits:
UnitedHealth Group offers a competitive salary and a comprehensive benefits package, including health insurance options, paid time off, and retirement savings plans.

Diversity and Inclusion:
We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, or any other characteristic protected by law.



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