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Training Manager
2 months ago
OUR CLIENT is looking to add a TRAINING MANAGER to their team of operations professionals.
The Training Manager will perform a variety of complex professional and technical work involved in planning, developing, coordinating and conducting training programs to meet training needs; to assess safety and training needs; to develop, deliver and evaluate training programs; to recommend changes to policies and procedures effecting employee training and to provide responsible staff assistance to the Operations Director.
REQUIREMENTS:
- Knowledge of and familiarity with local training programs and local operations (or ability to quickly learn service area)
- Knowledge of agency vehicles used to include components and data/communications systems
- Knowledge of State and Federal regulations and agency safety programs/policies
- Ability to communicate effectively, both orally and in writing.
- Ability to work interdepartmentally cohesively.
- Ability to work independently and objectively.
- Ability to successfully delegate tasks
- Provide appropriate supervision and follow up to staff
- Strong organizational skills
- Strong analytical skills
- Bachelor's degree: Any field.
The successful Training Manager will:
- Manage new hire and veteran operator training programs to ensure that all operators receive the maximum initial and recurrent training.
- Provide and/or manage classroom and behind-the-wheel instruction according to transit specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading/unloading, and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity.
- Provide and/or manage monthly or annual ongoing/refresher training in relevant topics.
- Respond to and/or provide for trained staff response to operator accidents/incidents, ensuring appropriate collection of information, documentation of events and reporting per company policy.
- Review all vehicular, passenger and employee accidents/incidents for determination of cause and preventability, identifying potential trends to be addressed in future training efforts.
- Assist in recruiting and screening of potential new hire operator candidates to be placed into training ensuring that efforts meet agency staffing needs.
- Ensure complete and accurate documentation of all training activities and accurate completion of all training related employee records.
**Will perform other duties as assigned.
OUR CLIENT is an Equal Opportunity Employer.