CAU Training Specialist

4 weeks ago


Baton Rouge, Louisiana, United States State of Louisiana Full time
Job Summary

As a CAU Training Specialist with the State of Louisiana, you will play a key role in developing and implementing comprehensive training programs for the Centralized Appeals Unit (CAU).

Key Responsibilities:
  • Develop and lead training sessions on Medicaid policy and procedures, the Louisiana Medicaid Eligibility Determination System (LaMEDS), and appeals process training materials.
  • Communicate with the CAU Unit Manager regarding unit training on Medicaid policy and procedures, LaMEDS, and appeals.
  • Coordinate with other Medicaid training units to ensure continuity of messaging and reduction in training overlap.
  • Manage, update, and maintain a complete catalog of all training materials in the agency's management system, as well as a calendar of upcoming training sessions.
  • Communicate and promote training opportunities to CAU staff, manage enrollment in training programs, and track participation/attendance for Medicaid records.
  • Meet with LDH staff to discuss program, policy changes, and system updates and their effects on training materials.
  • Make necessary edits to materials and secure approval of all modifications from the CAU Unit Manager.
  • Review final training materials to ensure that they are accurate, complete, and meet required specifications.
  • Secure venues for all classes and workshops, including coordination of all audio/visual equipment, scheduling of any conference lines or webinar capabilities.
  • Attend, contribute, and conduct trainings when requested.
Requirements

Bachelor's degree, or Associate's degree plus three years of professional experience or six years of professional experience in lieu of a degree.
Minimum 2 years professional experience in training, project management, or communications related field.
Minimum 2 years professional experience with Louisiana Medicaid policy and procedures.
Minimum 1 year professional experience working within LaMEDS.
Excellent analytical and critical thinking skills; effective organizational and time management skills.
Great attention to detail and follow-up.
Ability to manage projects, assignments, and competing priorities.
Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
Ability to review and edit written content for accuracy and general proofing/grammar.
Desired

Minimum 3 years professional experience in training, project management, or communications related field.
Minimum 3 years professional experience with Louisiana Medicaid policy and procedures.
Minimum 2 years professional experience working within LaMEDS.
Minimum 2 years professional experience with project/program coordination.
Relevant industry certifications.
Benefits

Benefits for unclassified employees are determined by the individual hiring authority.

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