Director, Revenue Operations

4 weeks ago

Boston, United States Transmit Security Full time
Job DescriptionJob Description

Transmit Overview: Established and guided by experienced cyber and identity security professionals, Transmit Security presents a distinctive opportunity. A decade-old, profitable company with a highly respected customer base of large/very large enterprises worldwide investing millions of dollars annually. Additionally, the company maintains a startup mentality and has introduced numerous new products in recent years to drive our expansion.

We offer the industry's only platform that fuses customer identity and anti-fraud solutions – customer identity management, identity verification, and fraud prevention. We sell to industries with large, consumer-facing businesses such as: banking, financial services, insurance, fintech, gaming, ecommerce/retail, telco / media, utilities, etc.

Role Summary:

As the Director of Revenue Operations at Transmit Security, you will play a pivotal role in propelling our sales organization forward. Your responsibilities will span from strategic collaboration with leadership to hands-on operational tasks, all centered around boosting sales productivity and furnishing sales leadership with critical business insights.

Sales Analytics & Insights

  • Provide sales leadership with actionable intelligence by managing revenue forecasts, pipeline analysis, and sales effectiveness metrics.
  • Create a robust reporting system to track GTM KPIs to facilitate strategic adjustments, performance management, and other decision making as needed.
  • Become an active participant in the annual planning process, supporting Sales Management in setting sales quota/incentives as well as budgets for Sales and Marketing.

Processes:

  • Standardize opportunity management practices (e.g. Sales process playbook) across global sales territories, evaluate the need to introduce formal sales methodology.
  • Establish framework, templates, standard meeting cadence and action item follow up for account and deal planning within the region, globally, as well as Exec leadership reviews.
  • Collect Sales forecasts, quarterly business reviews, product roadmap updates, etc. This requires templates, action item follow up as well identifying alignment to KPIs.
  • Ensure compensation plan and associated documentation aligns to business objectives – deliver presentation to Sales to properly set expectations. Oversee the accurate and timely processing of commissions and the distribution of statements.
  • Oversee the deal desk function and our pricing strategy to ensure the team is following best practices to maximize revenue and minimize churn.

Enablement:

  • Work with Sales Enablement team to create a robust onboarding program for new hires on processes.
  • Develop, document and deliver continuous enablement to Sales on key items while maintaining material on Intranet to support self-service where possible.

Requirements:

  • Bachelor's degree with a minimum of 10-15 years of Revenue Operations managerial experience in in a global technology company focused on selling to large enterprise companies.
  • Demonstrated experience leading change management from startup mentality to one with well-defined process and operational excellence.
  • Excellent communication and analytical skills

Benefits:

  • Competitive salary.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Dynamic and collaborative work environment with a focus on innovation.
  • Flexible work arrangements and remote work options.

Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

#LI-CY1 #LI-Hybrid

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