Sales Consultant

4 weeks ago

Olathe, United States Kitchen Tune-Up Olathe Shawnee Full time
Job DescriptionJob DescriptionPosition: Sales Consultant
We are seeking the next member of our team as we are growing


We are on the hunt for our next hunter who is highly specialized in kitchen and bath remodel sales. You will know that you are our person the moment that you read through the specifications for this role.

Our next sales consultant has impeccable people skills, an incredible eye for detail, and dcor suggestions that are highly specialized in kitchen and bathroom remodeling and design projects. You thrive in this arena and own it

You love working with clients and making their dreams come true Motivated to go above and beyond for your clients, you strive to provide a smooth, enjoyable experience in every transaction. Youre nurturing with an intentional spirit that is present in every client interaction from start to finish. This builds impressive brand loyalty and retention. We know that you are a pivotal part of our company culture, and we treat you as our internal customer exactly how we wish you to treat our clients. It is a key part of our successful company culture.

Our perfect person is focused on delivering a smooth client experience, has a great sense of humor, and is professional, punctual, and always courteous.

Key Responsibilities for this role are as follows:


Lead Management and Initial Contact:


  1. Respond to and follow up on all inquiries from scheduled customers and leads.
  2. Call all leads that come into KTU through Service Minder.
    • Follow the 3-question process to determine if the prospect is ready for a consultation.
Sales Consultation:

3. Complete the Sales Consultant Call (SC) within 24 hours after all appointments are scheduled.

  • Confirm Project Timing (specific to a week and a day)
  • Confirm Project Scope
  • Confirm Project Budget (Price bracket potential range based on understood project scope)
  1. Attend all client meetings required to complete the sale.
  2. Provide project quote to the customer during initial design consult unless further complex project scoping is needed.
  3. Assist the homeowner in all product selection or turnover to showroom sales team items not selling.
Financial Discussions:

7. Review and present KTU financing options for all opportunities.

  • Cash
  • 12 months same as cash
  • Finance plan with monthly payment amount
Documentation and Contract Management:

8. Prepare and complete all contract documents.

  • Discuss project timeline checklist (new document to be created and provided automatically after contract signing)
Post-Sale Activities:

9. Complete any thank-you letters and follow-up correspondence.

10. Schedule with the Project Manager/Ops Manager the Project Handoff Document within two days of a completed new contract. - Take proper before pictures and file them in the Buildertrend folder for the customer. - Complete the Project Handoff document.

11. Conduct homeowner follow-up post-installation appointment. - Take after pictures, deliver project gift and packet. - Ask for a one-question survey to be sent.

Business Development:

12. Attend marketing events (home shows and other local events).

13. Engage in local networking with professionals (interior designers, realtors, etc.).

14. Attend chamber and other networking events (Malvern Business Association, WC Chamber, PA Apartment Association, etc.).

Training and Compliance:

15. Ensure full attendance and compliance with the training program.




We are seeking the next member of our team as we are growing


We are on the hunt for our next hunter, highly specialized in kitchen and bath remodel sales. You will know that you are our person the moment that you read through the specifications for this role.

Our next sales consultant has impeccable people skills, an incredible eye for detail, and dcor suggestions that are highly specialized in kitchen and bathroom remodeling and design projects. You thrive in this arena and own it

You love working with clients and making their dreams come true Motivated to go above and beyond for your clients, you strive to provide a smooth, enjoyable experience in every transaction. Youre nurturing with an intentional spirit that is present in every client interaction from start to finish. This builds impressive brand loyalty and retention. We know that you are a pivotal part of our company culture, and we treat you as our internal customer exactly how we wish you to treat our clients. It is a key part of our successful company culture.

Our perfect person is focused on delivering a smooth client experience, has a great sense of humor, and is professional, punctual, and always courteous.

Key Responsibilities for this role are as follows:


Lead Management and Initial Contact:


  1. Respond to and follow up on all inquiries from scheduled customers and leads.
  2. Call all leads that come into KTU through Service Minder.
    • Follow the 3-question process to determine if the prospect is ready for a consultation.
Sales Consultation:

3. Complete the Sales Consultant Call (SC) within 24 hours after all appointments are scheduled.

  • Confirm Project Timing (specific to a week and a day)
  • Confirm Project Scope
  • Confirm Project Budget (Price bracket potential range based on understood project scope)
  1. Attend all client meetings required to complete the sale.
  2. Provide project quote to the customer during initial design consult unless further complex project scoping is needed.
  3. Assist the homeowner in all product selection or turnover to showroom sales team items not selling.
Financial Discussions:

7. Review and present KTU financing options for all opportunities.

  • Cash
  • 12 months same as cash
  • Finance plan with monthly payment amount
Documentation and Contract Management:

8. Prepare and complete all contract documents.

  • Discuss project timeline checklist (new document to be created and provided automatically after contract signing)
Post-Sale Activities:

9. Complete any thank-you letters and follow-up correspondence.

10. Schedule with the Project Manager/Ops Manager the Project Handoff Document within two days of a completed new contract. - Take proper before pictures and file them in the Buildertrend folder for the customer. - Complete the Project Handoff document.

11. Conduct homeowner follow-up post-installation appointment. - Take after pictures, deliver project gift and packet. - Ask for a one-question survey to be sent.

Business Development:

12. Attend marketing events (home shows and other local events).

13. Engage in local networking with professionals (interior designers, realtors, etc.).

14. Attend chamber and other networking events (Malvern Business Association, WC Chamber, PA Apartment Association, etc.).

Training and Compliance:

15. Ensure full attendance and compliance with the training program.

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