Patient Access Coordinator
2 months ago
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
- Medical, Dental, and Vision Insurance
- Health benefits eligible the first day of the month following your start date.
- 401(k) Plan with Company Match (first of the month following 2 months of service)
- Basic & Supplement Life Insurance
- Employee Assistance Program (EAP)
- Short-Term Disability
- Flexible spending including Dependent Care and Commuter benefits.
- Health Savings Account
- CCRM Paid Family Medical Leave (eligible after 1 year)
- Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
- Professional Development, Job Training, and Cross Training Opportunities
- Bonus Potential
- Potential for Over-time Pay (Time and a half)
- Holiday Differential Pay (Time and a half)
- Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.
- Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
- Scan insurance cards, picture identification, and prior medical records.
- Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
- Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
- Monitor the correspondence dashboard in Athena (Return mail).
- Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
- Protect confidential information and patient medical records.
- Answer phone calls, take messages, and forward based on urgency.
- Contact patients missing “New Patient” paperwork, two days prior to their appointment.
- Mail patient information and education materials.
- Monitor faxes and distribute to appropriate staff/departments.
- Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
- Ensure the building is locked and secured at close of business.
- Other duties as assigned.
What You Bring:
- High School Diploma or GED required.
- 1+ year administrative experience required.
- Previous experience in reproductive medicine or Women’s health is preferred.
- Prior experience with Athena preferred.
- Ability to work weekends, evenings, and holidays, on a rotating basis.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
-
Patient Access Coordinator
1 day ago
York, Pennsylvania, United States WellSpan Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Coordinator to join our team at WellSpan Health. As a Patient Access Coordinator, you will play a critical role in ensuring the smooth registration and admission process for our patients.Key ResponsibilitiesRegistration and Admission: Conduct patient interviews to collect accurate...
-
Patient Access Coordinator
1 week ago
New York, New York, United States Hospital for Special Surgery Full timeAbout the RoleHospital for Special Surgery is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring seamless patient access to our services.Key ResponsibilitiesObtain authorizations for surgical and radiology proceduresVerify insurance and obtain benefitsCommunicate with...
-
Patient Access Coordinator
3 days ago
New York County, New York, United States Hospital for Special Surgery Full timeAbout the RoleHospital for Special Surgery is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring seamless patient access to our medical services.Key ResponsibilitiesObtain authorizations for surgical and radiology proceduresVerify insurance and obtain...
-
Patient Access Coordinator
5 days ago
Audubon, New Jersey, United States Cooper University Hospital Full timeAbout Us:At Cooper University Health Care, our commitment to providing exceptional healthcare begins with our team. Our dedicated professionals are continuously discovering innovative clinical solutions and enhancing access to the latest facilities, equipment, technologies, and research protocols.We have a strong commitment to our employees by providing...
-
Patient Access Coordinator
5 days ago
New Bedford, Massachusetts, United States Complete Staffing Solutions Full timeJob SummaryComplete Staffing Solutions is seeking a highly organized and detail-oriented Patient Access Representative to join our team in a Full-Time capacity. This role will be responsible for ensuring seamless patient access and flow within our Outpatient Pediatric Rehab Clinic.Key Responsibilities:Scheduling and Coordination: Manage patient appointments,...
-
Patient Access Coordinator
3 days ago
Utica, New York, United States Helio Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Helio Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our healthcare services by collecting and processing patient data, managing medical records, and facilitating communication with...
-
Patient Care Coordinator
5 days ago
Suffern, New York, United States Access Physical Therapy & Wellness Full timeJob Summary:We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Access Physical Therapy & Wellness. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our clinical services.Key Responsibilities:Answer and direct phone calls, retrieve and forward voicemails, and...
-
Patient Care Coordinator
3 days ago
Saugerties, New York, United States Access Physical Therapy & Wellness Full timeAbout Access Physical Therapy & WellnessWe are a dynamic and patient-focused physical therapy company dedicated to helping individuals achieve optimal health and wellness. Our team is passionate about delivering exceptional care and creating a supportive environment for our patients and staff.Job SummaryWe are seeking a highly organized and detail-oriented...
-
Supervisor Patient Access Coordinator
5 days ago
Camden, New Jersey, United States Cooper University Hospital Full timeAbout Us:At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols.We have a commitment to our employees by providing...
-
Patient Access Coordinator I
1 week ago
New York, New York, United States WellSpan Health Full timeHours Part-Time: 40 Hours/Biweekly General Overview Under close supervision, the individual represents WellSpan Health in a professional manner, employing excellent customer service practices while performing various responsibilities including inpatient admissions, registration, patient arrival, and kiosk assistance. The role encompasses a range...
-
Healthcare Access Coordinator
2 weeks ago
New York, New York, United States Mount Sinai Health System Full timePosition OverviewThe Healthcare Access Coordinator plays a crucial role in ensuring the seamless delivery of hospital services across affiliated practices and institutions. This position acts as a vital link between referring physicians, patients, and various departments within the Mount Sinai Health System. Work EnvironmentThis role is situated within Mount...
-
Patient Access Coordinator I
1 week ago
Camden, New Jersey, United States Cooper University Hospital Full timeAbout Us:At Cooper University Health Care, we prioritize exceptional health care through our dedicated team. Our remarkable professionals are consistently uncovering clinical advancements and improving access to state-of-the-art facilities, equipment, technologies, and research methodologies. We are committed to our workforce by offering competitive salaries...
-
Healthcare Access Coordinator
1 week ago
New York, New York, United States Mount Sinai Health System Full timePosition OverviewThe Healthcare Access Coordinator plays a crucial role in facilitating the delivery of hospital services across affiliated practices and institutions. This position acts as a vital link between referring physicians, patients, and various departments within the Mount Sinai Health System. Work EnvironmentThis role is situated within Mount...
-
Healthcare Access Coordinator
2 weeks ago
New York, New York, United States Mount Sinai Health System Full timePosition OverviewThe Healthcare Access Coordinator plays a crucial role in facilitating hospital services for affiliated practices and institutions. This position acts as a vital link between referring physicians, patients, and various departments within the Mount Sinai Health System. Work EnvironmentThis role is situated within a state-of-the-art facility,...
-
Patient Access Specialist
3 months ago
New York, United States Hospital for Special Surgery Full timeOverview: How you move is why were here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and...
-
Financial Access Coordinator
3 days ago
New York, New York, United States Mount Sinai Health System Full timeJob SummaryThe Specialty Pharmacy Financial Access Coordinator (I) at Mount Sinai Health System plays a critical role in ensuring seamless financial access to medications for patients. This position interacts with various stakeholders, including hospital employees, third-party payers, and pharmaceutical companies, to resolve claims and prior authorization...
-
Healthcare Access Coordinator
2 weeks ago
New York County, New York, United States Hospital for Special Surgery Full timePosition Overview:At the core of our mission is the way we facilitate patient journeys. In today's dynamic healthcare landscape, we are committed to ensuring that our patients can focus on what truly matters to them.Our organization thrives on the principles that guide us in seeking outstanding talent—individuals who resonate with our distinctive workplace...
-
Healthcare Access Coordinator
1 week ago
New York, New York, United States Newark Beth Israel Full timePosition Summary:The Healthcare Access Coordinator is essential in ensuring an efficient and welcoming experience for patients within the healthcare system. This role focuses on delivering exceptional customer service while facilitating timely patient registration and data collection. The Coordinator is tasked with greeting patients promptly and courteously,...
-
Healthcare Access Coordinator
2 weeks ago
New York, New York, United States Newark Beth Israel Full timePosition Summary:The Healthcare Access Coordinator is essential to the operational success of the health system, ensuring exceptional customer service while facilitating efficient patient flow and accurately capturing necessary information. This role involves warmly welcoming patients and ensuring they feel respected and secure throughout the registration...
-
Healthcare Access Coordinator
2 weeks ago
New York, New York, United States Newark Beth Israel Full timePosition Overview:The Healthcare Access Coordinator is integral to the healthcare system, ensuring exceptional service delivery while facilitating efficient patient flow and accurately capturing essential information. This role involves warmly welcoming patients and ensuring that all individuals, both external and internal, receive the utmost respect and...