Patient Care Coordinator
6 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Access Physical Therapy & Wellness. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our clinical services.
Key Responsibilities:
- Answer and direct phone calls, retrieve and forward voicemails, and respond to patient inquiries in a timely and professional manner.
- Schedule appointments and enter patient information into our electronic medical record (EMR) system.
- Conduct reminder calls to patients and confirm their appointments.
- Register patients by verifying their demographic and insurance information, making necessary updates to their records.
- Provide excellent customer service, answering questions about our organization and providing information to patients and families.
- Confirm patient insurance eligibility and complete insurance claim forms as needed.
Requirements:
- High school diploma or equivalent required; medical receptionist experience a plus.
- Proficiency in EMR scheduling software, EPIC software, and spreadsheet and word processing software.
What We Offer:
- Competitive hourly rate of $18.00.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
Language: English (en-US)
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