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Patient Access Coordinator
2 months ago
Complete Staffing Solutions is seeking a highly organized and detail-oriented Patient Access Representative to join our team in a Full-Time capacity. This role will be responsible for ensuring seamless patient access and flow within our Outpatient Pediatric Rehab Clinic.
Key Responsibilities:
- Scheduling and Coordination: Manage patient appointments, schedules, and waitlists to ensure efficient use of resources.
- Front Desk Operations: Greet patients, answer inquiries, and provide exceptional customer service.
- Documentation and Record-Keeping: Maintain accurate and up-to-date patient records, including plans of care and medical history.
- Administrative Support: Assist with packet assembly, data entry, and other administrative tasks as needed.
Requirements:
- Education and Training: High school diploma or equivalent, with additional specialized courses or training in medical office administration or a related field.
- Technical Skills: Proficient in software applications, including Microsoft Office and electronic health records (EHR) systems.
- Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to work effectively with patients, staff, and external partners.
