Team Leader
1 month ago
Seasonal (Seasonal)
Location: Aspen, CO
Terms: Seasonal- full and part time roles available
Pay: $21/hour base wage, plus tips.
Requirements:
Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required
About us:
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.
Ski Butlers is the global leader in ski and snowboard rental delivery, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below:
Service | Simple | Purposeful | Curious | Give
Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make.
Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.
About the role:
Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.
Perks and Benefits:
- Full Aspen Ski Company Premier Pass: Unlimited use & no blackout dates at Aspen, Aspen Highlands, Buttermilk & Snowmass
- Ikon Base Pass is included with Aspen Ski Company Premier Pass
- Free Alterra Mountain Company Employee pass:
- Unlimited access to all AMC owned resorts
- Ability to upgrade to full Ikon Pass at heavily discounted rate
- Unlimited access to all AMC owned resorts
- Ability to ski everyday*
- Barring blackout dates at Deer Valley
- Barring blackout dates at Deer Valley
- Access to 645+ industry discounted brands through Expertvoice
- Discounted access to Rossignol/Dynastar/Lange equipment
- 401K benefit and match for ALL staff members over 18 years old
- Location specific, customer service-based bonuses (4 total in-season)
Primary Responsibilities:
- Opening and closing the shop daily
- Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift.
- Plan delivery routes, support calls and pickups for the current and upcoming shift.
- Respond to customer phone calls, text messages, emails and voicemails in a timely manner.
- Dispatch ski technicians on reactive support calls
- Ensuring brand standards are being met daily i.e.: uniforms, vans, equipment, shop cleanliness, etc.
- Setting up the next shift for success
Secondary Responsibilities:
- Sizing guests in the proper equipment for orders as they come into our system
- Schedule work assignments for the following shift.
- Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements
- Assisting labor management during slow periods
- Taking reservations and issuing refunds
-
Team Leader
3 weeks ago
Aspen, United States SKi Butlers Full timeSeasonal (Seasonal) Location: Aspen, CO Terms: Seasonal- full and part time roles available Pay: $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required! About us: Ski Butlers was founded in 2004 to take the hassle...
-
Team Leader
1 month ago
Aspen, United States SKi Butlers Full timeSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle out of renting...
-
Team Leader
2 weeks ago
Aspen, United States SKi Butlers Full timeSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle out of renting...
-
Team Leader
2 weeks ago
Aspen, United States SKi Butlers Full timeJob DescriptionSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle...
-
Team Leader
1 month ago
Aspen, United States SKi Butlers Full timeSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle out of renting...
-
Team Leader
4 weeks ago
Aspen, United States SKi Butlers Full timeSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle out of renting...
-
Team Leader
1 month ago
Aspen, United States SKi Butlers Full timeSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle out of renting...
-
Team Leader
1 month ago
Aspen, United States SKi Butlers Full timeSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle out of renting...
-
Team Leader
1 month ago
Aspen, United States SKi Butlers Full timeJob DescriptionSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle...
-
Housekeeping Team Leader
1 week ago
Aspen, Colorado, United States The Little Nell Full timeJob OverviewCompany OverviewThe Little Nell is a prestigious Five-Star, Five-Diamond hotel renowned for its luxurious offerings and exceptional access to one of the most iconic mountain destinations in the United States. As a member of the Relais & Châteaux family, we pride ourselves on our award-winning culinary experiences and dedicated guest services....
-
Hospitality Team Leader
2 weeks ago
Aspen, United States McGuire Moorman Full timeAbout Us:At McGuire Moorman Lambert Hospitality, we are dedicated to crafting unforgettable experiences that seamlessly blend culinary delights, exceptional service, and innovative design. Under the guidance of our esteemed leaders, we have established a reputation for refined hospitality that emphasizes storytelling and meticulous attention to detail. Our...
-
Team Leader
1 month ago
Aspen, CO, United States SKi Butlers Full timeSeasonal (Seasonal)Location: Aspen, COTerms: Seasonal- full and part time roles availablePay: $21/hour base wage, plus tips.Requirements: Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!About us: Ski Butlers was founded in 2004 to take the hassle out of renting...
-
Engineering Team Leader
2 weeks ago
Aspen, Colorado, United States Salamander Hospitality, Llc Full timeJob OverviewDEPARTMENT: EngineeringREPORTS TO: Director of Engineering/Engineering ManagerSTATUS: Non-exemptPosition SummaryThe Engineering Supervisor oversees the daily functions of the engineering division. In the absence of the Director, this role encompasses the administrative, financial, and operational responsibilities of the hotel as they pertain to...
-
Executive Retail Leader
6 days ago
Aspen, Colorado, United States Veronica Beard Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Retail Leader to join our team at Veronica Beard. As a key member of our management team, you will be responsible for leading our store operations and driving sales growth.Key ResponsibilitiesSales Leadership: Develop and implement strategies to drive sales growth and improve customer...
-
Culinary Team Coordinator
2 weeks ago
Aspen, Colorado, United States The Little Nell Full timeJob OverviewCompany BackgroundThe Little Nell, a prestigious establishment managed by Aspen Hospitality, stands as Aspen's sole Five-Star, Five-Diamond, ski-in/ski-out hotel. This Relais & Châteaux resort provides exceptional luxury services and unmatched access to one of America's most celebrated mountain destinations.Position SummaryThe Assistant Culinary...
-
Assistant Culinary Leader
2 weeks ago
Aspen, Colorado, United States McGuire Moorman Full timeAt McGuire Moorman Lambert Hospitality, we are dedicated to crafting unforgettable experiences that harmoniously blend cuisine, service, and design. Under the guidance of Liz Lambert, Larry McGuire, and Tom Moorman, our commitment to refined hospitality is evident through our storytelling, meticulous attention to detail, and outstanding dining and retail...
-
Culinary Team Coordinator
2 weeks ago
Aspen, Colorado, United States The Little Nell Full timeJob OverviewCompany OverviewThe Little Nell, a prestigious establishment owned by Aspen Hospitality, is renowned for its luxurious accommodations and exceptional service. As a Five-Star, Five-Diamond resort, it offers a unique blend of culinary excellence and hospitality in a stunning mountain setting.Position SummaryThe Assistant Culinary Leader will ensure...
-
Assistant Culinary Leader
2 weeks ago
Aspen, Colorado, United States Aspen Skiing Company Full timeCompany Overview Aspen Skiing Company, a proud division of Aspen One, has a rich history dating back to 1946. We manage four iconic mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—dedicated to delivering exceptional, sustainable experiences in recreation, culture, and nature. Our operations include the renowned Aspen Snowmass Ski &...
-
Culinary Leader
2 weeks ago
Aspen, Colorado, United States Auberge Resorts Full timeJoin Our Culinary TeamAbout Us: At Auberge Resorts, we pride ourselves on being a premier collection of luxurious hotels and resorts, each offering a unique experience that reflects the local culture and charm.Position Overview: We are seeking a talented and passionate Sous Chef to join our dynamic culinary team. In this role, you will play a pivotal part in...
-
Assistant Culinary Leader
1 week ago
Aspen, Colorado, United States The Little Nell Full timePosition OverviewCompany OverviewManaged by Aspen Hospitality, The Little Nell stands as Aspen's exclusive Five-Star, Five-Diamond, ski-in/ski-out establishment. As a Relais & Châteaux resort, The Nell provides luxurious amenities and unmatched access to one of America's most iconic mountain destinations.Role SummaryThe Sous Chef plays a crucial role in...