Customer Experience Coordinator

2 weeks ago

Mount Laurel, United States TJ Maxx Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 0240 || 68 Centerton Rd || Mount Laurel || NJ || 08054

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.13 to $16.63 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: TJ Maxx Store 0240 || 68 Centerton Rd || Mount Laurel || NJ || 08054

  • Sales Coordinator

    3 weeks ago

    Mount Laurel, United States Holman Enterprises, Inc. Full time

    The Customer Engagement Center Coordinator is responsible for receiving and responding to inquiries that result from phone calls and internet customers looking to schedule a sales appointment. The CEC Coordinator will be evaluated based on performance standards that measure how service appointment are scheduled. A CEC Coordinator must show up for work on...

  • Customer Experience Coordinator

    2 weeks ago

    Mount Airy, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Engagement Center Coordinator

    6 days ago

    Mount Laurel, New Jersey, United States Holman Enterprises, Inc. Full time

    Job Summary:The Customer Engagement Center Coordinator is a key role within Holman Enterprises, Inc. responsible for managing customer interactions and scheduling sales appointments. This position requires excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Customer...

  • Customer Experience Ambassador

    2 days ago

    Laurel, Montana, United States Nothing Bundt Cakes Full time

    About the RoleWe're seeking a talented and enthusiastic individual to join our team as a Guest Service Representative at Nothing Bundt Cakes. As a key member of our bakery team, you will play a vital role in creating a warm and welcoming environment for our guests.Key ResponsibilitiesProvide exceptional customer service, ensuring every guest feels valued and...

  • Manager Sports Experiences

    3 days ago

    Mount Laurel, United States onlocationind Full time

    OnLocation is a premium experience provider offering world class hospitality ticketing curated guest experiences live event production and travel management across sports entertainment and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events On Location is the premier and official service...

  • Service Supervisor

    4 days ago

    Mount Laurel, New Jersey, United States Holman Enterprises, Inc. Full time

    Job Summary:The Service Supervisor - Customer Engagement Center will be responsible for leading a team of Customer Engagement Center Coordinators in providing exceptional customer service to our clients. This role will oversee the day-to-day operations of the call center, ensuring that all team members are equipped to handle customer inquiries and concerns...

  • Customer Experience Associate

    1 day ago

    Mount Airy, North Carolina, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our front-of-store team, you will be responsible for promoting an exceptional customer experience and leading by example in providing outstanding service.Key ResponsibilitiesCustomer Experience: Create a...

  • Admissions Coordinator

    2 weeks ago

    Mount Laurel, New Jersey, United States Pinnacle Treatment Centers, Inc. Full time

    Job OverviewAdmissions CoordinatorWe provide a competitive salary, comprehensive benefits package, Paid Time Off, and opportunities for career advancement.Pinnacle Treatment Centers is a prominent provider in addiction recovery services, delivering care nationwide and positively impacting the lives of over 30,000 individuals each day.Our mission is to...

  • Preschool Curriculum Coordinator

    3 months ago

    Mount Pleasant, United States The Learning Experience #325 Full time

    Job DescriptionJob DescriptionPreschool Curriculum Coordinators at The Learning Experience are responsible for the operational performance of the Center.They have an essential ability to apply their knowledge to customer engagement and leading people, ultimately creating an environment where others can thrive.Preschool Curriculum Coordinator...

  • Implementation Coordinator

    2 weeks ago

    Mount Laurel, New Jersey, United States Holman Enterprises, Inc. Full time

    Position OverviewThe Implementation Coordinator plays a crucial role in ensuring seamless communication and coordination between internal departments and clients. This position is responsible for managing inquiries and resolving issues efficiently.Key Responsibilities:Handle inquiries from internal stakeholders and collaborate with various departments to...

  • Intake Coordinator/Compliance Specialist

    2 weeks ago

    Mount Laurel, United States Alera Group Full time

     Related Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...

  • Intake Coordinator/Leave Compliance Specialist

    3 months ago

    Mount Laurel, United States Alera Group Full time

     Related Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...

  • Intake Coordinator/Leave Compliance Specialist

    3 months ago

    Mount Laurel, United States Alera Group Full time

     Related Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...

  • Youth Coordinator

    3 months ago

    Mount Laurel, United States Fair Share Housing Development, Inc Full time

    Job DescriptionJob DescriptionDescription:Responsibilities:The Youth Coordinator will work with the Director of Education & Wellness and Site Coordinator. The staff will work closely with the Mount Laurel School District to provide a disciplined but creative afterschool program that includes academic enrichment, parent participation workshops, a summer...

  • Curriculum Coordinator Administrator

    2 months ago

    Mount Pleasant, United States The Learning Experience #407 Full time

    Job DescriptionJob DescriptionManagers at The Learning Experience are responsible for the financial and operational performance of the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive. You would be responsible for all teacher onboarding,...

  • Care Coordinator

    3 months ago

    Mount Laurel, United States Pinnacle Treatment Centers, Inc. Full time

    Job DescriptionJob DescriptionCare CoordinatorTues-Sat 8 am - 4:30 pm We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients...

  • Facilities and People Operations Coordinator

    1 week ago

    Mount Laurel, New Jersey, United States PHH Mortgage Full time

    **Job Summary**PHH Mortgage is seeking a highly organized and detail-oriented Facilities and People Operations Coordinator to support the daily operations of our office. This role will be responsible for managing facilities, coordinating HR initiatives, and providing administrative support to ensure a smooth and efficient work environment.Key...

  • Patient Care Coordinator

    2 weeks ago

    Mount Laurel, New Jersey, United States Pinnacle Treatment Centers, Inc. Full time

    Job OverviewPosition: Care CoordinatorWork Schedule: Tues-Sat 8 am - 4:30 pmWe provide a competitive salary, comprehensive benefits package, Paid Time Off, and opportunities for professional development.Pinnacle Treatment Centers is a prominent provider in the addiction treatment sector, delivering care nationwide and positively impacting the lives of over...

  • Patient Care Coordinator

    2 weeks ago

    Mount Laurel, New Jersey, United States Pinnacle Treatment Centers, Inc. Full time

    Job OverviewPosition: Care CoordinatorWork Schedule: Tues-Sat 8 am - 4:30 pmWe provide a competitive salary along with a comprehensive benefits package, including Paid Time Off and opportunities for professional development.Pinnacle Treatment Centers is a prominent provider in the field of addiction treatment services, impacting the lives of over 30,000...

  • Marketing Coordinator

    2 weeks ago

    Mount Laurel, New Jersey, United States Association Headquarters Full time

    Position Overview: Association Headquarters is in search of a Marketing Associate who will play a pivotal role in managing project protocols and platforms in accordance with established standards. Key Responsibilities: Support Account Managers, Account Executives, and Directors in various marketing initiatives.Oversee website content updates and ensure...