We have other current jobs related to this field that you can find below

  • Guest Sales Specialist

    3 weeks ago

    Charleston, United States Mr. Tire Auto Service Centers Full time

    Job DescriptionJob DescriptionCompany DescriptionMonro Inc./Mr Tire is a leader in the automotive maintenance and repair services industry.  We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure...

  • Room Care Specialist

    21 hours ago

    Charleston, West Virginia, United States Aimbridge Hospitality Full time

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  • Room Care Specialist

    14 hours ago

    Charleston, West Virginia, United States Hampton by Hilton Full time

    Position Title: Room Care SpecialistAs a valued member of the Hampton by Hilton team, our Room Care Specialists play a crucial role in maintaining our high standards of cleanliness and comfort for our guests.What benefits can you expect while working with us? Hampton by Hilton is dedicated to fostering the mental and physical wellbeing of all Team Members,...

  • Room Care Specialist

    12 hours ago

    Charleston, West Virginia, United States Hilton Hotels & Resorts Full time

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  • Guest Service Representative

    1 day ago

    Charleston, West Virginia, United States Golden Corral Full time

    Become a part of our team as a Hospitality Experience SpecialistAt Golden Corral, we are dedicated to ensuring our guests enjoy a remarkable dining experience. As a Hospitality Experience Specialist, you will be instrumental in upholding cleanliness and fostering a welcoming environment in our dining areas, bar sections, and restrooms during peak...

  • Room Care Specialist

    18 hours ago

    Charleston, West Virginia, United States Hilton Hotels & Resorts Full time

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  • Guest Relations Specialist

    1 day ago

    Charleston, West Virginia, United States Courtyard by Marriott Charleston Waterfront Full time

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  • Guest Room Specialist

    1 day ago

    Charleston, West Virginia, United States Auro Hotels Full time

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  • Room Care Specialist

    11 hours ago

    Charleston, West Virginia, United States VP Management LLC Full time

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  • Guest Transportation Specialist

    13 hours ago

    Charleston, South Carolina, United States HOMECOURT HOSPITALITY MANAGEMENT INC Full time

    Position OverviewWelcome to the role of Hotel Shuttle Driver. In this position, your primary duties will involve:Safely transporting guests to and from the hotel.Assisting guests with their luggage.Ensuring the safety and comfort of all passengers.Delivering outstanding customer service at all times.To thrive in this position, candidates should have:A valid...

  • Room Care Specialist

    17 hours ago

    Charleston, West Virginia, United States VP Management LLC Full time

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  • Guest Services Representative

    15 hours ago

    Charleston, West Virginia, United States Wingate by Wyndham Charleston Airport Full time

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  • Marketing Operations Specialist

    1 day ago

    Charleston, West Virginia, United States Hilton Grand Vacations Full time

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  • Travel Sonography Specialist

    1 day ago

    Charleston, West Virginia, United States Supplemental Health Care Full time

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  • Guest Services Coordinator

    24 hours ago

    Charleston, South Carolina, United States The Ryder Hotel Full time

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  • Arbor Care Specialist

    10 hours ago

    Charleston, West Virginia, United States City of Roanoke, Virginia Full time

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  • Room Care Specialist

    18 hours ago

    Charleston, West Virginia, United States Shaner Hotel Group Full time

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  • ToGo Specialist

    2 months ago

    Charleston, United States Quaker Steak & Lube Full time

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  • Room Cleaning Specialist

    12 hours ago

    Charleston, West Virginia, United States Hilton Hotels & Resorts Full time

    Position OverviewAs a vital member of the Hilton Hotels & Resorts family, our Room Cleaning Specialists play a crucial role in maintaining the high standards of cleanliness and comfort that our guests expect. This position is essential for ensuring a welcoming atmosphere throughout our facilities.Key ResponsibilitiesPerform thorough cleaning of guest rooms...

  • Room Care Specialist

    13 hours ago

    Charleston, West Virginia, United States Hilton Hotels & Resorts Full time

    Position OverviewAs a vital member of the Hilton Hotels & Resorts family, our Housekeepers play an essential role in maintaining the high standards of cleanliness and comfort that our guests expect. This position is not just about cleaning; it’s about creating a welcoming atmosphere that enhances the guest experience.Key ResponsibilitiesEnsure that guest...

Guest Care Specialist

2 months ago

Charleston, United States Monro Muffler Brake Full time
Monro is an Auto Care Company that cares about their employees and their guest.Position Summary:You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.Duties & Responsibilities:Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.Able to understand and effectively communicate all products and services Monro offers to customers.Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.Maintain an organized and neat customer waiting area.Other duties as assigned.Knowledge, Skills, and Abilities:High school diploma or equivalent required.Valid Driver's License.One (1) year of sales experience needed.Preferred One (1) year of related experience in the automotive service environment.Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.Strong problem-solving skills.Ability to work, Days, Evenings, Weekends, HolidaysPhysical Demands:Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.Frequent standing and walking for long periods of time.Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.Climb up and down ladders to retrieve and stock merchandise.Communicate effectively in person, by telephone, or by using telecommunications equipment.Enter and locate information on computer.Safely operates a motor vehicle.All your information will be kept confidential according to EEO guidelines.Your next DestinationGrowth Opportunity:At Monro were committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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