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Territory Account Manager

2 months ago

Portland OR United States Heritage-Crystal Clean, LLC Full time
WHAT WE DO As a premier provider of environmental services in the Western United States, Patriot Environmental Services provides a wide range of industrial, emergency response and remediation services.  We are committed to the principles of safety, superior customer service and experience, and unyielding quality and dedication. We provide a broad array of environmental services to meet any need that our clients may have. From emergency spill response to hazardous waste transportation to wastewater treatment, or from industrial cleaning to full facility closure and remediation, Patriot can do it all with our own internal resources and do so while accomplishing every metric of success. Our mission is to always be Prepared and Professional. Join the team that makes a difference


DUTIES AND RESPONSIBILITIES
• Partner with operations to generate sales and revenue growth in an assigned territory
• Develop strategic new business opportunities by working collaboratively with operations a
• Active engagement with customer accounts through weekly calls and routine customer visits
• Prioritize tasks for effective time management and efficiency
• Provide exceptional customer service by focusing on the quality of customer interactions, efficient processes, and relentless learning of customer’s challenges
• Lead communication on growth strategy with the territory and supervisor
• Lead proposal/quote process through to win
• Collaborate with other TAMs to leverage enterprise customer network
• Demonstrate honesty and strong moral principles remaining conscious of spending to drive profitability as well as data integrity
• Maintain an active and robust pipeline that shows the path to meeting and exceeding the revenue budget
• Prepare and present reports on account progress, goals, and quarterly initiatives
• Ensure complete and 80% accuracy of customer and opportunity data within the Customer Relationship Management (CRM) tool


EXPERIENCE, EDUCATION AND REQUIREMENTS
• A bachelor’s degree in marketing, business administration, sales, or a related field is preferred
• Three (3) years of experience in sales, management, sales operations, account management, marketing, or a related field is required
• Two (2) years of experience in the environmental or industrial service-related industry


SKILLS AND COMPETENCIES
• Proven track record of ambition and drive
• Self-motivated, results-oriented, and able to work independently
• Strategic thinker with the ability to identify and act on opportunities for growth
• Excellent verbal, non-verbal, written, presentation, and interpersonal communication skills
• Developed problem-solving and conflict-resolution skills
• Detailed-oriented and organized for record keeping and time management
• Genuine curiosity and active listener
• Knowledge of Microsoft Word, Excel, Outlook, Teams, and PowerPoint
• Track and enter data into the Customer Relationship Management (CRM) tool

 

BENEFITS
  • PTO, paid holidays, sick time
  • Medical, dental, vision, life insurances
  • 401(k) with company matching

Patriot Environmental Services is an equal opportunity employer (EOE)