Current jobs related to Customer Relations Management Representative - North Canton OH United States - The Timken Company


  • Canton, Ohio, United States The Timken Company Full time

    Customer Relations Management RepresentativeAt The Timken Company, we're committed to advancing sustainable solutions to the world's most challenging problems. As a Customer Relations Management Representative, you'll play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Proactively manage...


  • , OH, United States Principle Business Enterprises Full time

    Customer Relations SpecialistThis role is the face of Principle Business Enterprises to its customers and consumers. It is responsible for monitoring and responding to customer relations inquiries via phone, email, or other contact portals. This role requires professionalism and excellent communication and organizational skills, as well as a keen eye for...


  • Columbus, OH, United States Tailored Management Full time

    Did you know that you can get paid to study for and take the Securities Industry Essentials Exam (SIE) with our fantastic Fortune 100 client?Our client is based out of Columbus and looking to hire new grads or career changers! This unique opportunity is partnered with our client and the Ohio Deferred Compensation plan. It is hybrid, contract-to-hire, and...


  • , OH, United States The Richwood Banking Company Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at The Richwood Banking Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, both in the branch and at the drive-thru. Your primary...


  • Canton, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include...


  • Canton, United States ResourceMFG Full time

    Customer Service RepresentativeAt ResourceMFG, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.Key...


  • Columbus, OH, United States Tailored Management Full time

    Attention recent grads and December 2024 grads! Are you looking to get started at a Fortune 100 company, headquartered right here in Columbus? Our nationally-known client is looking to hire motivated individuals to get their start. No need to have any background in the specific department, as they have a fantastic training program. Please see below for the...


  • North Canton, United States U-Haul Full time

    Location: 5655 Whipple Ave NW, North Canton, Ohio 44720 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • , OH, United States Go METRO Full time

    Job Title: Senior Manager of Employee and Labor RelationsGo METRO is seeking a highly skilled and experienced Senior Manager of Employee and Labor Relations to join our team. As a key member of our HR department, you will be responsible for managing the day-to-day functions of the Employee and Labor Relations Department.Key Responsibilities:Lead, conduct,...


  • Cincinnati, OH, United States Genuine Parts Company Full time

    SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES:--- Responds to basic customer inquires regarding products, provides quotes, and handles order entry.--- Places customer orders via telephone, fax, email, electronic methods, or walk...


  • Sugar Land, TX, United States Diamond AdvanEdge Full time

    LOCAL APPLICANTS ONLYDiamond AdvanEdge is currently looking for new Client Relations Representatives to join our growing team here in the Sugar Land area. In this entry-level position, the Client Relations Representative will act as a liaison between our clients and the customers with accuracy and efficiency. As a Client Relations Representative you will be...


  • Canton, Texas, United States Wichita Falls Ford Full time

    Customer Service RepresentativeWe are seeking a highly skilled and organized Customer Service Representative to join our team at Wichita Falls Ford. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers receive prompt, courteous, and effective...


  • Canton, Ohio, United States Alex Wakefield - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing prompt, accurate, and friendly service? If so, we may have the perfect opportunity for you!Job Summary:We are seeking a highly motivated and customer-centric individual to join our team as a...


  • East Canton, OH , USA, United States Dollar Bank Full time

    Job Summary:The Customer Relations Department at Dollar Bank is seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our department, you will be responsible for ensuring a positive and memorable customer experience for all customers. Key Responsibilities:* Respond to customer inquiries in a timely and accurate manner,...


  • Canton, Ohio, United States AWP Safety Full time

    Job SummaryAWP Safety is seeking a highly skilled Customer Relations & Accounts Receivable Account Specialist to join our team. This role is responsible for delivering exceptional customer service, reducing delinquency, and ensuring timely and accurate daily cash applications.Key ResponsibilitiesApply daily cash timely and accuratelyReview customer...


  • Dayton, OH, United States Genuine Parts Company Full time

    SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.• Places customer orders via telephone, fax, email, electronic methods, or walk in...


  • North Canton, United States FastSigns Full time

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for...


  • North Canton, United States PrideStaff Full time

    Title: Customer Service RepresentativeHours: 8:00AM to 4:30PM M-F Pay: $16.00 an hour Location: North Canton Job Requirements Process Daily Orders Entering Fax/Phone/emailed orders Processing shortage credits Tracking Orders Assists sales team when needed Filing and sorting office files Send out and verify weekly mailings Job Qualifications 6+ months...


  • Canton, United States ResourceMFG Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at ResourceMFG. As a key member of our customer support team, you will be responsible for providing exceptional customer service through accurate and timely responses to customer inquiries.Key Responsibilities:Manage large volumes of incoming calls and respond to...


  • North Canton, United States AWP Safety Full time

    Company Description AWP is North America's leading traffic control specialist. Our team of 7,000+ professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic...

Customer Relations Management Representative

2 months ago


North Canton OH United States The Timken Company Full time


Your Career Begins at Timken
Looking for a career where you can do work that matters? At Timken, we improve the reliability and efficiency of global machinery in markets like automation, food and beverage and renewable energy advancing sustainable solutions to the world's most challenging problems. Program participants will make immediate, meaningful contributions, collaborate with global teams, and have access to individualized career development and advancement opportunities all within a values-driven, inclusive culture. Join our global team of 19,000 people in 45 countries, and help us move the world forward. Purpose and ScopeThe position will offer proactive account management to support growth and provide a best-in-class customer experience. The assigned customer base will be from the original equipment or aftermarket channels. Aftermarket includes both industrial distribution and automotive aftermarket. The employee will serve as a primary contact for customers to address a comprehensive set of activities in the order-to-cash business process. Often requires advanced problem-solving skills and management of complex situations. Will require ability to influence and mentor peers. Responsibilities
  • Comprehensive account responsibility includes price and delivery quotations, order entry and schedule changes, forecasting, expediting, order book management and maintaining customer master information.
  • Collaborate with sales, supply chain, manufacturing and other internal partners to effectively manage their accounts and address any issues that impact our delivery performance.
  • Demonstrated intermediate product knowledge developed through continued training and account management responsibilities.
  • Understands commercial terms and able to effectively communicate to sales team and customers.
  • Exceed customer expectations through delivery performance, responsiveness, communication,
  • proactive order management and order book maintenance.
  • Understands business decisions and guidelines and applies appropriately to customer situations.
  • Successfully interprets guidelines that enables them to make decisions or recommendations independently.
  • To maintain customer loyalty, visit Timken customers to enhance relationships and improve sales opportunities as needed.
  • Understand customer needs, order patterns, pricing, segmentation service levels and demonstrate ability to communicate and execute within Timken capabilities.
  • Serves the department by leading team meetings and providing guidance on complex issues utilizing their system expertise. Will lead projects that impact the team or department. Technical/Functional Skills
    • Fluent English, oral and written
    • Advanced problem-solving capacity
    • Solid customer relations skills; account management and relational skills
    • Professionalism and computer proficiency in email, data analysis and presentation
    • Decision-making in all aspects of account management
    • Collaborate with Supply Chain and other departments to achieve the intended goals
    • Effective and efficient communication with internal and external customers
    • Ability to work effectively in a team environment
    • In-depth analysis utilizing intermediate system knowledge
    • Intermediate Excel skills
    • Leading by example demonstrating commitment to team objectives BASIC QUALIFICATIONS
      • Minimum: High School Diploma with 2 years relevant experience
      • Preferred: Bachelor's Degree of Business Management or Marketing
      • Prior Timken Customer Relations experience preferred All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law. #LI-AP1