Customer Service Representative

3 days ago


Canton, Ohio, United States Alex Wakefield - State Farm Agent Full time
Job Title: Customer Relations Representative

Are you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing prompt, accurate, and friendly service? If so, we may have the perfect opportunity for you

Job Summary:

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining customer relationships, providing exceptional customer service, and educating customers about insurance options.

Responsibilities:
  • Establish and maintain customer relationships through regular communication and follow-up
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Work collaboratively with the team to achieve sales and customer service goals
Requirements:
  • Excellent communication skills, both written and verbal
  • Self-motivated and proactive in problem-solving
  • Dedicated to providing exceptional customer service
  • Ability to work in a team environment and effectively relate to customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
What We Offer:
  • A competitive salary and commission/bonus structure
  • A comprehensive benefits package, including 401K and paid time off
  • Opportunities for growth and advancement within our agency

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application. We look forward to hearing from you



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