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Training and Integration Director

4 months ago

Minneapolis, United States Scientific Safety Alliance (SSA) Full time

Start Date: Immediate

Location: Remote. Willingness to relocate to Minneapolis, MN, Sioux Falls, SD or Chesapeake, VA is a plus

Compensation: 110k - 150k + equity grant


SSA offers a 401k match of up to 3% of salary, covers 100% of health, life, and disability insurance for employee and famiily and 50% of dental and vision, and competitive holidays and PTO


Scientific Safety Alliance is a founder- and employee-owned fast-growing technical safety services provider with four locations and 1,400+ customers nationwide. We pride ourselves on making quality and premium service a priority for every service we provide. The Technical Training and Integration Director will play a key role in creating what we call “The SSA Way,” creating our controlled environments testing and certification training program, standardizing the way our technicians perform testing, certification, and reporting, and ensuring our new companies are smoothly integrated technically.


Main Role Responsibilities:

  • Creating in-house training programs for technicians, organizing customer consultations and webinars, developing online educational materials, and providing technical support to Customer Success Managers and technicians
  • Integrating and standardizing technical SOPs through writing, training, and auditing processes
  • Lead standardization of customer reports in accordance with current and new regulations and standards (ISO, USP, CETA, etc.)
  • Support technical due diligence of new acquisitions
  • Ensure 100% compliance with industry standards and internal Technical SOPs
  • Conducting technician and customer reports audits and staying updated on changes in regulations and standards affecting controlled environment services


Minimum Qualifications:

  • 10 + years in a similar role within the controlled environment certification industry
  • Field experience as a clean environments technician
  • Expertise in USP 797, ISO 14644, CETA CAG (000 to 014) and understanding of USP 1117


Preferred Qualifications:

  • Previous experience implementing quality systems ISO 9001 and 17025 a plus
  • Biomedical and calibration experience a plus


Accreditations:

  • CNBT required or proven capabilities of achieving certification within first 6 months
  • NSF, NEBB a plus