Fraud Prevention and Program Integrity Director

4 days ago

Minneapolis, Minnesota, United States Hennepin County Full time
About the Position

Hennepin County Human Services is seeking a senior leader to join its leadership team and provide strategic direction for Human Services by leading the work of Fraud Prevention and Program Integrity.

Key Responsibilities
  • Provide leadership to the Fraud Prevention and Investigations team and lead work throughout the department to prevent, detect, and investigate fraud in critical program areas.
  • Oversee and provide strategic direction to staff responsible for conducting investigations into fraud, waste, or abuse, and refer those results to appropriate administrative, regulatory, and enforcement authorities.
  • Work with department leadership to create organizational vision and strategy for fraud prevention and program integrity.
  • Partner and liaison with the state Office of the Inspector General, law enforcement locally and nationally to identify best practices and trends in fraud prevention and investigations.
  • Work with leadership to ensure programs operate in compliance with federal and state laws and regulations.
  • Collaborate and build partnerships across the organization to support and further the work of fraud prevention and program integrity.
  • Recommend policies relating to the prevention and detection of fraud and abuse, and to monitor the implementation of those recommendations.
  • Use and develop data metrics to monitor agency performance and identify areas of opportunity to continuously improve processes, policies, practices with a focus on improving outcomes for residents.
  • Develop proactive initiatives aimed at the early detection and prevention of fraud, and partner with federal, state, and local law enforcement, as appropriate, to investigate and prosecute fraudulent schemes.
  • Provide leadership to further department-based strategies that align with county goals, mission, and core values for diversity, equity, and inclusion.
Requirements
  • One of the following:
  • Eleven or more years of management or administrative experience.
  • Bachelor's degree or higher in a field related to the business and seven or more years of management or administrative experience.
  • The ability to demonstrate the Director competencies:
  • Customer Focus – Dedicated to meeting the expectations and requirements of current and potential customers; establish and maintain effective relationships with community groups; ability to communicate customer focus to the organization.
  • Integrity and Trust – Widely trusted; seen as a direct, truthful individual; keep confidences; admit mistakes; establish and maintain trusting and respectful relationships with others.
  • Create Vision & Purpose – Communicate a compelling and inspired vision and sense of core purpose; can inspire and motivate all staff.
  • Relationship Management – Ability to develop and maintain professional relationships with partners on the county, regional, state, and national level; forges effective partnerships with labor organizations and values union involvement in decision making where appropriate; ability to establish and maintain effective relationships with community, advisory boards, and elected officials.
  • Organizational Management – Direct and administer complex and changing programs and services.
  • Diversity, Equity, and Inclusion – Foster commitment and build support for a diverse and inclusive organization that reflects the residents we serve.
  • Leadership – Provide effective leadership to direct reports and the organization; is an experienced, passionate, energetic, and visionary leader with excellent people and communication skills; ability to link actions back to vision and mission.
  • Strategic Resource Management – Effectively manage a broad spectrum of resources including human resources, financial and capital projects, and technology.
Important Attributes
  • Experience: Leading and managing staff. Ensuring budgets and finances to strategically manage and align with department-wide fiscal framework and targets. Working at an organizational level with fraud prevention, detection, and/or investigation. Working with relevant state and federal laws, statutes, and regulations, including standards of practice and administration of programs. Working with the legal process, both criminal and civil, performing legal research, writing, and analysis; in conducting investigations; in mediation and negotiations. Innovating and using data to improve program performance and measure outcomes. Conducting investigations, assessments, and risk audits.
  • Experience or education around addressing racial equity, gender equity, LGBTQIA equity, neurodiversity equity, differing ability equity.
  • Knowledge and demonstrated ability to examine and directly address the impacts of structural and institutional racism and successfully apply diversity, equity, and inclusion best practices to reduce disparities, including: Working understanding of cultural differences and the impacts of culture on service effectiveness, organizational effectiveness, and effective relationships with staff, partners, and those we serve.
  • Ability to: Communicate and engage effectively with employees at all levels of the organization. Collaborate with internal and external partners to make changes to existing practices, processes, and policies. Lead through ambiguity and change. Maintain confidentiality and integrity of sensitive information. Use data to lead and build a data-informed culture. Execute the principles of effective and inclusive change management.

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