Technical Support Associate
4 weeks ago
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Technical Support Associate
Location: Onsite - Chattanooga, TN
Duration: 06 Months
Pay rate: $20-25/hr
Technical Support Associate Analyst
Location: 100% Onsite in Chattanooga, TN
Schedule: 8am - 5pm EST
Education: High School Diploma/GED required
Certifications: A+ certification (Preferred) or equivalent experience
We are looking for a Technical Support Associate Analyst to join the Deskside Support Services (DSS) team. You’ll provide comprehensive technical support to colleagues across the U.S., both onsite and remote, ensuring timely issue resolution and delivering excellent customer service.
Key Responsibilities:
- Hardware and Software Support: Install, configure, troubleshoot, and repair workstations, peripherals, and related software (e.g., Windows OS, Office 365, VPN).
- Network Support: Diagnose and resolve network connectivity issues, including LAN/WAN, Wi-Fi, and IP telephony.
- Mobile Device Support: Configure and troubleshoot mobile devices (iOS/Android).
- Incident Management: Manage ticketing system (e.g., ServiceNow, Jira), escalate issues when necessary, and track hardware inventory.
- Proactive Maintenance: Perform system updates, implement security patches, and recommend system modifications to prevent future issues.
Skills & Qualifications:
- 1+ year of experience in IT support or equivalent
- Proficiency in Windows OS, macOS, Office 365, and basic networking (TCP/IP, DNS, DHCP)
- Knowledge of audio/visual equipment and remote access technologies (VPN, VDI)
- Strong problem-solving skills with experience using ticketing systems like ServiceNow or Jira
- Excellent verbal and written communication, with a focus on customer service and end-user support
- A+ certification or relevant technical certification preferred
If you're motivated, a team player, and ready to provide top-tier desktop support, apply today
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
-
Technical Support Associate
4 weeks ago
Chattanooga, United States ASK Consulting Full time"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Technical Support Associate Location: Onsite - Chattanooga, TNDuration: 06 MonthsPay rate: $20-25/hrTechnical Support Associate AnalystLocation: 100% Onsite in Chattanooga, TNSchedule:...
-
Technical Support Specialist
2 weeks ago
Chattanooga, Tennessee, United States ASK Consulting Full timeJob Title: Technical Support AssociateAbout the Role:ASK Consulting is seeking a highly motivated and detail-oriented Technical Support Associate to join our Deskside Support Services (DSS) team. As a Technical Support Associate, you will provide comprehensive technical support to colleagues across the U.S., both onsite and remote, ensuring timely issue...
-
Technical Support Specialist
2 weeks ago
Chattanooga, Tennessee, United States Global Channel Management Full timeAbout the job Technical Support Specialist As a Technical Support Specialist at Global Channel Management, you will provide technical, operational, and administrative support for IT-related End User provisioning and support. Key responsibilities include performing manual installation of non-packaged software, ensuring appropriate change management approvals...
-
Technical Support Specialist
2 months ago
Chattanooga, Tennessee, United States Global Channel Management Full timeAbout the JobWe are seeking a skilled Technical Support Specialist to join our team at Global Channel Management.Key Responsibilities:Provide technical, operational, and administrative support for IT-related End User provisioning and support.Perform manual installation of non-packaged software, including purchased products and internally developed...
-
Technical Support Specialist
4 weeks ago
Chattanooga, Tennessee, United States Global Channel Management Full timeAbout the JobTech Support is a critical role within Global Channel Management, requiring a strong foundation in IT and technical expertise.Key ResponsibilitiesProvide technical support for end-users, troubleshooting issues and resolving problems in a timely and effective manner.Implement and manage IT-related End User provisioning and support, ensuring...
-
Technical Support Specialist
2 weeks ago
Chattanooga, Tennessee, United States Syntricate Technologies Full timeWe are seeking a highly skilled and detail-oriented End User Services Specialist to join our team at Syntricate Technologies.The ideal candidate will have a strong background in Information Technology and excellent analytical and problem-solving skills.Responsibilities will include:Providing technical support to end users, including troubleshooting and...
-
Technical Support Specialist
2 weeks ago
Chattanooga, Tennessee, United States Syntricate Technologies Full timeWe are seeking a skilled End User Services Specialist to join our team at Syntricate Technologies.The ideal candidate will have a strong background in Information Technology and excellent analytical and problem-solving skills.Responsibilities will include:Providing technical support to end users, including troubleshooting and resolving issues with hardware...
-
Technical Support Specialist
4 weeks ago
Chattanooga, Tennessee, United States The Vincit Group Full timeJob SummaryWe are seeking a highly skilled Technical Support Analyst II to join our team at The Vincit Group. As a Technical Support Analyst II, you will be responsible for providing technical support to our employees, including troubleshooting and resolving hardware and software issues, configuring and deploying computer systems, and maintaining network...
-
Technical Support Specialist
2 weeks ago
Chattanooga, Tennessee, United States Syntricate Technologies Full timeRohit here from Syntricate Technologies, and I'm excited to share this opportunity with you.Job Title: End User Services SpecialistJob Summary:This role is responsible for providing technical support to end-users, ensuring they have the necessary hardware and software to perform their tasks efficiently.Key Responsibilities:Install and configure software...
-
IT Service Desk Associate
2 weeks ago
Chattanooga, Tennessee, United States Inova Full timeJob Summary:As an IT Service Desk Associate, you will provide exceptional technical support to internal and external customers through a single point of contact. You will be responsible for answering and responding to inbound calls, emails, and chats, using documented procedures and available tools to assess customer technical support needs and handle/route...
-
Technical Support Specialist
2 weeks ago
Chattanooga, Tennessee, United States Raytheon Technologies Corporation Full timeJob SummaryWe are seeking a skilled Desktop Support professional to join our team at Raytheon Technologies Corporation. As a key member of our support team, you will be responsible for applying analytical skills and technical resources at the tactical levels to implement infrastructure solutions that support command decision making and execution of mission...
-
Technical Support Specialist
4 months ago
Chattanooga, United States APT Ltd Full timeWe are seeking a Tier 1 Technical Support Specialist to provide prompt and effective technical assistance for our client. The ideal candidate will have a strong technical background, excellent problem-solving skills, and outstanding customer service abilities. You will be responsible for resolving technical issues, providing product support, and ensuring...
-
Technical Support Analyst II
3 months ago
Chattanooga, United States The Vincit Group Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. JOB SUMMARY: Technical Support Analyst II is responsible for the support of the company's IT equipment, including the implementation and management of desktops, laptops, mobile devices, and related equipment....
-
IT System Administrator
1 week ago
Chattanooga, Tennessee, United States Gordon-Conwell Theological Seminary Full timeGordon-Conwell Theological Seminary seeks a skilled IT System Administrator to join our Technology Services team. The successful candidate will be responsible for the configuration, maintenance, and security of various GCTS systems institutionally. This role will also support Hamilton-based users while assisting the IT Technology Services team in providing...
-
IT System Administrator
1 week ago
Chattanooga, Tennessee, United States Massachusetts Employer Full timeJob SummaryThe IT System Administrator will be a valuable member of the Technology Services team at Massachusetts Employer. This role is responsible for the configuration, maintenance, and security of various GCTS systems institutionally. The IT System Administrator will also support Hamilton-based users while assisting the IT Technology Services team in...
-
Technical Product Manager
1 month ago
Chattanooga, Tennessee, United States Astec Industries Full timeJob OverviewAstec Industries is seeking a highly skilled Technical Product Manager to join our team. As a key member of our organization, you will be responsible for providing technical information and troubleshooting assistance regarding industrial control systems for both new and used equipment, as well as R&D Projects within the Astec product line or...
-
Chattanooga, United States Conexess Full timeOur History: From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track...
-
Technical Product Manager
4 weeks ago
Chattanooga, Tennessee, United States Astec Industries Full timeAbout the RoleWe are seeking a highly skilled Technical Product Manager to join our team at Astec Industries. As a key member of our organization, you will be responsible for providing technical information and troubleshooting assistance regarding industrial control systems for both new and used equipment, as well as R&D Projects within the Astec product...
-
Direct Support Associate
1 month ago
Chattanooga, Tennessee, United States Evergreen Life Services Full timeJob Title: Direct Support AssociateEvergreen Life Services is seeking a dedicated and compassionate Direct Support Associate to join our team. As a Direct Support Associate, you will play a vital role in supporting individuals with intellectual and developmental disabilities to live independently and achieve their goals.Job SummaryAs a Direct Support...
-
Technical Product Manager
3 weeks ago
Chattanooga, Tennessee, United States Astec Industries Full timeJob OverviewAstec Industries is seeking a highly skilled Technical Product Manager to join our team. As a key member of our product development team, you will be responsible for providing technical information and troubleshooting assistance regarding industrial control systems for both new and used equipment.Key ResponsibilitiesPerform diagnostic evaluations...