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Credit & Collections Specialist

1 month ago

Auburn, United States Nucor Harris Rebar Full time

Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and appliances.



Purpose

This is an in office, non-remote position located in Auburn, IN.

Manages customer accounts, initiates appropriate action and maintains customer records for business locations.

Basic Job Functions:
  • Work closely with locations, sales staff, billing department and other accounting personnel on the management and administration of a large portfolio of accounts.
  • Review assigned accounts and initiate collection action by contacting each account via telephone, email or written communication.
  • Reconciling discrepancies with Customer by providing project recaps and other related backup documentation (i.e. copy of quote, invoices, bills of lading, change orders, etc.)
  • Initiate and provide appropriate collection action, short pay and dispute resolution as well as customer file record maintenance.
  • Proactively research customer issues with locations and/or billing department for timely resolution.
  • Review accounts daily and provide updates as necessary to locations and Credit Manager regarding past due accounts.
  • Establish and maintain effective and cooperative working relationships with inside and outside customers
  • Provide backup and support to cover other members of the department as needed.
  • Must adhere to Nucor’s safety programs and standards.
  • Demonstrate conduct consistent with Nucor’s vision and values.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:
  • Legally authorized to work in the United States without company sponsorship now or in the future.
  • Must have high school diploma, GED or local/state equivalent
  • One to three years’ experience in accounting related position, preferable commercial Credit and Collections.
Detailed Selection Criteria:
  • Must have the ability to review and interpret purchase orders and other related contract documents.
  • Proven ability to overcome obstacles and get results.
  • Must be able handle difficult situations in a professional manner.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Strong negotiation, oral, analytical and problem-solving skills are a must.
  • Must be detail-oriented, diligent and able to work well in a fast-paced environment.
  • Excellent computer skills needed.
  • Working knowledge in Microsoft Excel and Word.
Preferences:

Familiarity with construction industry requisition process is desirable but not required.

Physical Demands
  • Typical office activities
  • Walking, sitting, standing, bending
  • Using hands to operate objects, tools, computers and other electronic equipment
  • Lifting/handling computers and related equipment (typically not more than 25 pounds)
  • Vision abilities including close vision and adjusting focus
  • Moderate noise level
Special Demands

Overtime may be required.