Customer Support Representative II
4 weeks ago
Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts, whole goods or product related services.) Duties: Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level. Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility. Distributes additional product/service/policy information to customers, dealers, and Deere personnel. Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and availability of customer related information on-line. Assists in the promotion of John Deere products/services/programs through special program offerings, special mailings and pro-active user contact. Negotiates with customers, dealers and company personnel to provide the proper policy execution and adequate resolution. Learn More
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Customer Support Representative II
4 days ago
Johnston, United States InfoTree Full timeJob DescriptionJob DescriptionPosition Title : Customer Support Representative IIPosition Type : W2 ContractContract length : 36 months Description:E-Commerce Customer...
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Customer Support Representative II
2 days ago
Johnston, United States Integrated Resources, Inc Full timePosition Title Customer Support Representative II Specific Position Requirements This position offers a retention bonus after 6, 12, and 18 months of employment. This position offers pay increases based on 6, 12, and 18 months of employment. Retention bonuses and pay increases are forfeited for those who do not complete...
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Customer Support Representative II
1 day ago
Johnston, United States Sunrise Systems Inc Full timeJob Title: Customer Support Representative II - Enterprise Contact Center Job ID: 25-05857 Location: Johnston, IA Duration: 36 Months on W2 Contract Please note: Currently this position is strictly a contingent position, and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time...
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Customer Support Representative I
1 day ago
Johnston, United States Integrated Resources, Inc Full timePosition Title Customer Support Representative II Specific Position Requirements Customer Support Representative II - Enterprise Contact Center This position offers a retention bonus after 6, 12, and 18 months of employment. This position offers pay...
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Customer Support Representative II
2 days ago
Johnston, United States Artech LLC Full timeJob Title: Customer Service Representative Location: Johnston, IA Duration: 3 years Job ID: JDJP00040666 Support the e-Commerce Contact Center · Take inbound calls from John Deere's Region 4 (USA/Canada/Australia) customers and dealers regarding part orders or other items available for purchase on Shop.Deere.com · Occasional outbound calls to customers...
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Customer Support Representative
2 days ago
Johnston, United States Artech LLC Full timeJob Title: Customer Support Representative II Location: Johnston, IA Duration: 3+ years Job ID: JDJP00040668 PRIMARY RESPONSIBILTIES & DUTIES: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to John Deere dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues,...
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Customer Support Specialist II
1 hour ago
Johnston, Iowa, United States Sunrise Systems Inc Full timeThe Enterprise Contact Center at Sunrise Systems Inc. is seeking a Customer Support Specialist II to provide front-line technical support to customers via multiple channels, including telephone, email, and chat. As a key member of our team, you will be responsible for resolving product-related inquiries, issues, and concerns while optimizing customer...
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Customer Service Representative II
1 day ago
Johnston, United States Kelly Services Full time**Title:** Customer Support Representative II **Location:** Johnston, IA **Assignment Length:** 36 Months (As a W2 employee of KellyOCG working for John Deere) **Pay Rate:** $20ph Finding your ideal job can feel overwhelming, but KellyOCG is here to make it easier. We're on the lookout for a skilled, contingent Customer Support Representative to join...
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Customer Support Representative
3 days ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionJob Opportunity: Customer Support Representative Are you passionate about delivering exceptional customer support and interested in joining a globally recognized leader in agricultural equipment? Robert Half is hiring a Customer Support Representative to join John Deere's e-Commerce Contact Center team in Johnston, IA! This...
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Customer Support Representative II
4 weeks ago
Johnston, United States Sunrise Systems Inc Full timeProvides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts, whole goods or product related services.) Duties: Provides responses and/or solutions to...
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Customer Support Representative
1 day ago
Johnston, United States Robert Half Full timeDescription Job Opportunity: Customer Support Representative Are you passionate about delivering exceptional customer support and interested in joining a globally recognized leader in agricultural equipment? Robert Half is hiring a Customer Support Representative to join John Deere's e-Commerce Contact Center team in Johnston, IA! This is an exciting...
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Customer Support Representative II
1 day ago
Johnston, United States US Tech Solutions, Inc. Full timePlease note: Contingents are eligible to seek full time employment within and can monitor for positions through the careers page. This position offers a retention bonus after 6, 12, and 18 months of employment. This position offers pay increases based on 6, 12, and 18 months of employment. Retention bonuses and pay increases are forfeited for those...
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Customer Support Representative
2 months ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is hiring for THREE E-Commerce Customer Support Representatives to support our client in Johnston, IA! This candidate will provide frontline support to channel partners, customers, and company personnel on product-related inquiries, focusing on moderately complex policies, issues, and concerns. This role aims to...
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Customer Support Representative
3 days ago
Johnston, United States Robert Half Full timeDescription Robert Half is hiring for THREE E-Commerce Customer Support Representatives to support our client in Johnston, IA! This candidate will provide frontline support to channel partners, customers, and company personnel on product-related inquiries, focusing on moderately complex policies, issues, and concerns. This role aims to optimize customer...
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Customer Support Representative
19 hours ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionCustomer Support Representative (Contingent Position)About the Role:Join the dynamic ISG R4 (Region 4) support team at John Deere, where you'll provide front-line technical support to dealers and customers on Intelligent Solutions Group (ISG) products. This contingent role is a fantastic opportunity for those passionate...
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Customer Support Representative
3 months ago
Johnston, United States US Tech Solutions Full timeRole: Customer Support RepresentativeLocation: Johnston IADuration: 36 Months with possible extension/hire (depending on performance & business needs)This position offers a retention bonus after 6, 12, and 18 months of employment.This position offers pay increases based on 6, 12, and 18 months of employment.Retention bonuses and pay increases are forfeited...
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Customer Support Representative I
1 day ago
Johnston, United States Artech LLC Full timeJob Title: Customer Service Representative Location: Johnston, IA Duration: 3 years Job ID: JDJP00040672 PRIMARY RESPONSIBILITIES & DUTIES: The Enterprise Contact Center team provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention....
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Customer Support/Call Center Representative
4 days ago
Johnston, United States Sunrise Systems Inc Full timeJob DescriptionJob DescriptionCustomer Support/Call Center RepresentativeDuration: Long term ContractLocation: Johnston, IA (Onsite)Requirement:Take inbound calls regarding part orders or other items available for purchase on websiteOccasional outbound calls to customers and dealersCall Center experience6+ months experience with customer service / support...
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Customer Support Representative
19 hours ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionJob Opportunity: Customer Support Technician – Enterprise Contact CenterAre you ready to join a leading team at John Deere? Robert Half is currently hiring a Customer Support Technician to provide front-line technical support, solutions, and information to customers regarding product-related inquiries, issues, and concerns....
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Technical Support Specialist II
1 hour ago
Johnston, Iowa, United States US Tech Solutions, Inc. Full timeUS Tech Solutions, Inc. is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.About the JobWe are seeking a highly skilled Technical Support Specialist II to join our team at US Tech Solutions, Inc. in Johnston, IA.Job SummaryThe successful candidate will provide front-line technical support and...