Customer Support Representative
3 months ago
Role: Customer Support Representative
Location: Johnston IA
Duration: 36 Months with possible extension/hire (depending on performance & business needs)
This position offers a retention bonus after 6, 12, and 18 months of employment.
This position offers pay increases based on 6, 12, and 18 months of employment.
Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a client's full-time employee.
Ideal candidates should have:
· Call Center experience
· 6+ months experience with customer service / support experience
· Efficient researching / troubleshooting skills
· Excellent written and verbal communication skills
· Speak with confidence
· Proficiency with Microsoft Office products
· Willing to work occasional overtime and holidays
· Solid work history and proven dependability
· Reliable at home internet and a distraction free workplace
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected
Internal Id: 24-23902
-
Customer Support Representative
1 week ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionJob Opportunity: Customer Support Representative Are you passionate about delivering exceptional customer support and interested in joining a globally recognized leader in agricultural equipment? Robert Half is hiring a Customer Support Representative to join John Deere's e-Commerce Contact Center team in Johnston, IA! This...
-
Customer Support Representative
3 days ago
Johnston, United States Robert Half Full timeDescription Job Opportunity: Customer Support Representative Are you passionate about delivering exceptional customer support and interested in joining a globally recognized leader in agricultural equipment? Robert Half is hiring a Customer Support Representative to join John Deere's e-Commerce Contact Center team in Johnston, IA! This is an exciting...
-
Customer Support Representative
1 week ago
Johnston, United States Robert Half Full timeDescription Job Opportunity: Customer Support Representative Are you passionate about delivering exceptional customer support and interested in joining a globally recognized leader in agricultural equipment? Robert Half is hiring a Customer Support Representative to join John Deere's e-Commerce Contact Center team in Johnston, IA! This is an exciting...
-
Customer Support Representative
3 days ago
Johnston, United States Robert Half Full timeDescription Robert Half is hiring for THREE E-Commerce Customer Support Representatives to support our client in Johnston, IA! This candidate will provide frontline support to channel partners, customers, and company personnel on product-related inquiries, focusing on moderately complex policies, issues, and concerns. This role aims to optimize customer...
-
Customer Support Representative
1 week ago
Johnston, United States Robert Half Full timeDescription Robert Half is hiring for THREE E-Commerce Customer Support Representatives to support our client in Johnston, IA! This candidate will provide frontline support to channel partners, customers, and company personnel on product-related inquiries, focusing on moderately complex policies, issues, and concerns. This role aims to optimize customer...
-
Customer Support Representative I
1 week ago
Johnston, United States Integrated Resources, Inc Full timePosition Title Customer Support Representative II Specific Position Requirements Customer Support Representative II - Enterprise Contact Center This position offers a retention bonus after 6, 12, and 18 months of employment. This position offers pay...
-
Customer Support Representative
7 days ago
Johnston, United States Robert Half Full timeDescription Customer Support Representative (Contingent Position) About the Role: Join the dynamic ISG R4 (Region 4) support team at John Deere, where you'll provide front-line technical support to dealers and customers on Intelligent Solutions Group (ISG) products. This contingent role is a fantastic opportunity for those passionate about agriculture...
-
Customer Support Representative
7 days ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionCustomer Support Representative (Contingent Position)About the Role:Join the dynamic ISG R4 (Region 4) support team at John Deere, where you'll provide front-line technical support to dealers and customers on Intelligent Solutions Group (ISG) products. This contingent role is a fantastic opportunity for those passionate...
-
Customer Support Representative
1 week ago
Johnston, United States Artech LLC Full timeJob Title: Customer Support Representative II Location: Johnston, IA Duration: 3+ years Job ID: JDJP00040668 PRIMARY RESPONSIBILTIES & DUTIES: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to John Deere dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues,...
-
Customer Support Representative
5 days ago
Johnston, United States US Tech Solutions Full timeRole: Customer Support RepresentativeLocation: Johnston IADuration: 36 Months with possible extension/hire (depending on performance & business needs)This position offers a retention bonus after 6, 12, and 18 months of employment.This position offers pay increases based on 6, 12, and 18 months of employment.Retention bonuses and pay increases are forfeited...
-
Customer Support Representative II
1 week ago
Johnston, United States InfoTree Full timeJob DescriptionJob DescriptionPosition Title : Customer Support Representative IIPosition Type : W2 ContractContract length : 36 months Description:E-Commerce Customer...
-
Customer Support Representative I
1 week ago
Johnston, United States Artech LLC Full timeJob Title: Customer Service Representative Location: Johnston, IA Duration: 3 years Job ID: JDJP00040672 PRIMARY RESPONSIBILITIES & DUTIES: The Enterprise Contact Center team provides front-line technical support / information / solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention....
-
Customer Support Representative II
1 week ago
Johnston, United States Artech LLC Full timeJob Title: Customer Service Representative Location: Johnston, IA Duration: 3 years Job ID: JDJP00040666 Support the e-Commerce Contact Center · Take inbound calls from John Deere's Region 4 (USA/Canada/Australia) customers and dealers regarding part orders or other items available for purchase on Shop.Deere.com · Occasional outbound calls to customers...
-
Customer Support/Call Center Representative
1 week ago
Johnston, United States Sunrise Systems Inc Full timeJob DescriptionJob DescriptionCustomer Support/Call Center RepresentativeDuration: Long term ContractLocation: Johnston, IA (Onsite)Requirement:Take inbound calls regarding part orders or other items available for purchase on websiteOccasional outbound calls to customers and dealersCall Center experience6+ months experience with customer service / support...
-
Customer Support Representative II
1 week ago
Johnston, United States Integrated Resources, Inc Full timePosition Title Customer Support Representative II Specific Position Requirements This position offers a retention bonus after 6, 12, and 18 months of employment. This position offers pay increases based on 6, 12, and 18 months of employment. Retention bonuses and pay increases are forfeited for those who do not complete...
-
Customer Support Representative II
1 week ago
Johnston, United States Sunrise Systems Inc Full timeJob Title: Customer Support Representative II - Enterprise Contact Center Job ID: 25-05857 Location: Johnston, IA Duration: 36 Months on W2 Contract Please note: Currently this position is strictly a contingent position, and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time...
-
Customer Support Representative I
3 days ago
Johnston, United States Three Point Solutions Full timeJob DescriptionJob DescriptionJob title : Customer Support Representative IClient : Heavy Machine Manufacturing CompanyDuration : 3 years with possible extension Location : Johnston, IA, 50131Description:Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex...
-
Customer Support Representative
7 days ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionJob Opportunity: Customer Support Technician – Enterprise Contact CenterAre you ready to join a leading team at John Deere? Robert Half is currently hiring a Customer Support Technician to provide front-line technical support, solutions, and information to customers regarding product-related inquiries, issues, and concerns....
-
Customer Support Representative
3 days ago
Johnston, United States Robert Half Full timeDescription Job Opportunity: Customer Support Technician - Enterprise Contact Center Are you ready to join a leading team at John Deere? Robert Half is currently hiring a Customer Support Technician to provide front-line technical support, solutions, and information to customers regarding product-related inquiries, issues, and concerns. You will help...
-
Customer Support Representative
7 days ago
Johnston, United States Robert Half Full timeDescription Job Opportunity: Customer Support Technician - Enterprise Contact Center Are you ready to join a leading team at John Deere? Robert Half is currently hiring a Customer Support Technician to provide front-line technical support, solutions, and information to customers regarding product-related inquiries, issues, and concerns. You will help...