VoIP Unified Communications Specialist Secret

1 month ago

Scott Air Force Base, United States Federal Staffing Solutions Inc. Full time
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Time and again our employees tell us that the most important thing we offer is respect. Federal Staffing Solutions puts people to work in all types of jobs. When you work with us you build a relationship with a team of employment professionals in your community who have in turn built professional relationships with the businesses that are hiring.

We are looking for a VoIP & Unified Communications Specialist to work in Scott AFB IL supporting our client.

Clearance: Secret

Salary: $66000

Qualifications:

  • Proficiency in two or more of the following: TDM telephone switches VoIP Call Manager VTC systems
  • Competency in two or more of the following devices/vendors: CISCO Juniper Nortel ACME Packet Oracle Palo Alto Session Boarder Controllers (SBC) H.323 endpoints.
  • Ability to perform troubleshooting configuration and restoration of services across multiple platforms.
  • General understanding of IP and transport network topologies.
  • High School Diploma and 24 yrs of relevant technical experience.
  • Must hold Current DoD8570 IAT Level 2 baseline certification (Security CE or equivalent) prior to start date.
  • Ability to participate in a 24/7 shift work environment to include working nights and weekends.
  • Must have an active Secret clearance
  • Due to the nature of the work and contract requirements US Citizenship is required.

Desired Qualifications:

  • Knowledge surrounding two or more of the following: Routers Switches PRI s SBC Video Gatekeepers Network Monitoring Systems and cryptography operation/configuration
  • Understanding of Session Initiated Protocol (SIP) messaging
  • Technical Control Facility experience.
  • Ticketing systems experience is a plus.
  • Network CCNA JNCIA and similar/relevant certifications are also desirable.
  • Customer service experience.
  • Associates or Bachelor s degree desirable.


Essential Requirements: US Citizenship is required. Active Secret


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job the employee will regularly sit walk stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally movement that requires twisting at the neck and/or trunk more than the average person squatting/ stooping/kneeling reaching above the head and forward motion will be required. The employee will continuously be required to repeat the same hand arm or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close distance depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist waist to shoulder or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.


Job Duties:

  • Conduct network and telecommunications system incident investigation.
  • Monitor DoDwide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks mobile flyaway kits Voice Internet Service Provider (VISP) and Video Teleconferencing (VTC) systems.
  • Maintain troubleshoot document and repair network devices to include phone systems call managers VTC s network infrastructure and trunk circuits.
  • Analyze network and telecommunications alarms and identify potential issues/solutions.
  • Identify recommend and implement simple solutions for smooth continuing operation of the DISN network as capacity needs change.
  • Conducts training of newly hired technicians.
  • Works under limited to no direct supervision.
  • Other job requirements as assigned.
Equal Opportunity Employer

Qualifications: Proficiency in two or more of the following: TDM telephone switches, VoIP, Call Manager, VTC systems Competency in two or more of the following devices/vendors: CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Boarder Controllers (SBC), H.323 endpoints. Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms. General understanding of IP and transport network topologies. High School Diploma and 2-4 yrs of relevant technical experience. Must hold Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) prior to start date. Ability to participate in a 24/7 shift work environment, to include working nights and weekends. Must have an active Secret clearance Due to the nature of the work and contract requirements, US Citizenship is required. Desired Qualifications: Knowledge surrounding two or more of the following: Routers, Switches, PRI s, SBC, Video Gatekeepers, Network Monitoring Systems, and cryptography operation/configuration Understanding of Session Initiated Protocol (SIP) messaging Technical Control Facility experience. Ticketing systems experience is a plus. Network+, CCNA, JNCIA, and similar/relevant certifications are also desirable. - Customer service experience. Associates or Bachelor s degree desirable. Essential Requirements: US Citizenship is required. Active Secret

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