Senior Voice Communications Specialist
5 days ago
FEDITC LLC is seeking a highly skilled Senior Voice Engineer to join our team. The ideal candidate will have a strong background in Cisco Unified Communications and a proven track record of resolving complex performance issues.
Key Responsibilities:
- Implement and support Cisco Unified Communications related technologies
- Provide 2nd and 3rd level support for existing systems
- Install, transition, and cutover components of the systems
- Perform maintenance and documentation of ground equipment and systems
- Test and integration of new systems
- Monitor and analyze system performance
- Provide real-time statistics for troubleshooting
- Upgrade VoIP and UC systems
- Monitor Managed Services UC customers
Requirements:
- 5+ years of experience as a Cisco Voice Engineer
- CUCM/Unified Communications expertise
- Cisco Unity and UCCX Scripting skills
- Routing and Switching knowledge
- IAT II certification
- CCNP Collaboration certification
- Top Secret clearance
About FEDITC LLC:
FEDITC LLC is committed to fostering an inclusive workplace and provides equal employment opportunities to all employees and applicants. We do not employ AI tools in our decision-making processes and ensure that all employment decisions are made in accordance with applicable federal, state, and local laws.
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