Senior Voice Communications Specialist

5 days ago


Scott Air Force Base, Illinois, United States Feditc LLC Full time
Job Summary:

FEDITC LLC is seeking a highly skilled Senior Voice Engineer to join our team. The ideal candidate will have a strong background in Cisco Unified Communications and a proven track record of resolving complex performance issues.

Key Responsibilities:
  • Implement and support Cisco Unified Communications related technologies
  • Provide 2nd and 3rd level support for existing systems
  • Install, transition, and cutover components of the systems
  • Perform maintenance and documentation of ground equipment and systems
  • Test and integration of new systems
  • Monitor and analyze system performance
  • Provide real-time statistics for troubleshooting
  • Upgrade VoIP and UC systems
  • Monitor Managed Services UC customers

Requirements:
  • 5+ years of experience as a Cisco Voice Engineer
  • CUCM/Unified Communications expertise
  • Cisco Unity and UCCX Scripting skills
  • Routing and Switching knowledge
  • IAT II certification
  • CCNP Collaboration certification
  • Top Secret clearance

About FEDITC LLC:
FEDITC LLC is committed to fostering an inclusive workplace and provides equal employment opportunities to all employees and applicants. We do not employ AI tools in our decision-making processes and ensure that all employment decisions are made in accordance with applicable federal, state, and local laws.
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