Current jobs related to Desktop Support Specialist - Houston - Primary Services

  • Desktop Support Specialist

    13 hours ago

    Houston, United States None Full time

    Local growing company is seeking a customer centric Desktop Support Specialist-The Service Desk Specialist provides support for incident resolution, assess problems and technical guidance to staff. Responsibilities include initial assessment, triage, research, and resolution of incidents and requests regarding the use of the companies enterprise systems...

  • Desktop Support Specialist

    20 hours ago

    Houston, United States None Full time

    Local growing company is seeking a customer centric Desktop Support Specialist-The Service Desk Specialist provides support for incident resolution, assess problems and technical guidance to staff. Responsibilities include initial assessment, triage, research, and resolution of incidents and requests regarding the use of the companies enterprise systems...

  • Desktop Support Specialist

    18 hours ago

    Houston, Texas, United States AMSYS Innovative Solutions, LLC Full time

    Job Summary:AMSYS Innovative Solutions, LLC is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop computers, laptops, and other PC peripherals.Key Responsibilities:Technical Support: Provide timely and effective...

  • Desktop Support Specialist

    3 days ago

    Houston, Texas, United States F2Onsite Full time

    Job SummaryF2OnSite is seeking a skilled Desktop Support Specialist to join our team of experts in the field of IT hardware support. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their hardware systems are running smoothly and efficiently.Key ResponsibilitiesHardware Troubleshooting: Perform...

  • Desktop Specialist

    3 days ago

    Houston, Texas, United States VC5 Consulting Full time

    Job Summary:VC5 Consulting is seeking a highly skilled Desktop Specialist to join our team. As a Desktop Specialist, you will be responsible for providing technical support to end-users for desktop and laptop computers, peripherals, and related software applications.Key Responsibilities:Deploy desktop application software and ensure seamless integration with...

  • Desktop Specialist

    1 month ago

    Houston, United States VC5 Consulting Full time

    Desktop Specialist - Shreveport The Desktop Specialist is responsible for providing technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring the optimal performance of desktop systemsThis role requires a strong understanding of desktop operating systems, hardware, and software applications, as well as...

  • Desktop Specialist

    1 month ago

    Houston, United States VC5 Consulting Full time

    Desktop Specialist - Houston The Desktop Specialist is responsible for providing technical support to end-users for desktop and laptop computers, peripherals, and related software applicationsThis role involves troubleshooting and resolving hardware and software issues, performing installations, configurations, and upgrades, and ensuring the overall...

  • Desktop Support Specialist

    4 weeks ago

    Houston, United States Adams and Reese Full time

    Job DescriptionJob DescriptionJob Summary:The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services.Responsibilities: Provide phone, remote access, and desktop support of Intel based hardware andsoftware systems. Track assigned tasks throughout problem solving...

  • IT Desktop Support Technician

    1 week ago

    Houston, United States prosource.it- Americas Full time

    Job DescriptionJob Descriptionprosource.it is a global IT Managed Service provider working with Medium to Enterprise level, global clients and is looking for IT Desktop Support Technician(s) to assist in a short-term cutover project. The project is forecasted to run for 4-8 weeks, will offer successful candidates an opportunity to work with a major oil and...

  • Desktop Support Technician

    1 week ago

    Houston, United States ClearpointCo. Full time

    Job DescriptionJob DescriptionTITLE: Desktop Service Desk Support TechnicianCLIENT: Manufacturing LOCATION: TexasTYPE: Contract-to-Hire with intent to go Permanent SALARY or RATE: DOE URGENCY: ASAP SUMMARY: We are seeking entry-level Desktop/Service Desk Support professionals to join our team. The ideal candidates will be responsible for troubleshooting...

  • Desktop Support

    3 months ago

    Houston, United States NES Fircroft Full time

    • Respond to end-user inquiries, troubleshoot problems, and provide step-by-step guidance to resolve technical issues • Perform basic hardware and software installations, configurations, and maintenance tasks • Escalate complex or unresolved issues to the appropriate IT specialists or subject matter experts • Document all support...

  • Desktop Support

    1 month ago

    Houston, Texas, United States NES Fircroft Full time

    Respond to end-user inquiries, troubleshoot problems, and provide step-by-step guidance to resolve technical issues Perform basic hardware and software installations, configurations, and maintenance tasks Escalate complex or unresolved issues to the appropriate IT specialists or subject matter experts Document all support activities, incidents, and...

  • Desktop Support Technician

    3 months ago

    Houston, United States Aldine ISD Full time

    Position Type: Technology/Desktop Support Technician-Technology Date Posted: 4/15/2024 Location: Bamberg Prof Dev And Resource Ctr Closing Date: 05/21/2024 Attachment(s): Desktop Support Technician.pdf Desktop Support Technician.pdf

  • Desktop Support Technician

    1 month ago

    Houston, United States The Brixton Group, Inc. Full time

    Location: Houston, TX (Hybrid)Position Type: Contract-to-Hire Tier II Desktop Support Technician Responsibilities:Install, configure, maintain, and support desktops, laptops, printers, fax machines, scanners, and other PC peripherals and related hardware, as well as remote access devices.Use remote desktop software to provide remote support and resolve...

  • IT Support Specialist

    1 week ago

    Houston, Texas, United States Texas Medical Center Full time

    Position OverviewTexas Medical CenterTexas Medical Center (TMC) stands as the largest medical hub globally, dedicated to pioneering advancements in life sciences. TMC fosters an environment of collaboration, creativity, and innovation, enabling us to explore the boundaries of what is achievable in healthcare.Role SummaryWe are in search of a proficient and...

  • IT Desktop Support Technician

    4 weeks ago

    Houston, United States CSS Full time $20 - $25

    Job DescriptionJob DescriptionCSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic IT Desktop Support Technician. The IT Desktop Support Technician will be onsite. The Desktop Support Tech provides desktop and server administration support to the Houston, Cy-fair, Conroe, Texas City, Richmond, Liberty, Beaumont,...

  • IT Support Specialist

    1 week ago

    Houston, Texas, United States VC5 Consulting Full time

    IT Support SpecialistThe IT Support Specialist plays a crucial role in delivering technical assistance to users for their desktop and laptop systems, peripherals, and associated software applications.This position entails diagnosing and resolving hardware and software challenges, executing installations, configurations, and upgrades, while ensuring the...

  • Desktop Support

    3 months ago

    Houston, Texas, United States NES Fircroft Remote Work Freelance Full time

    • Respond to end-user inquiries, troubleshoot problems, and provide step-by-step guidance to resolve technical issues • Perform basic hardware and software installations, configurations, and maintenance tasks • Escalate complex or unresolved issues to the appropriate IT specialists or subject matter experts • Document all support activities,...

  • Information Technology Desktop Support

    2 months ago

    Houston, United States VC5 Consulting Full time

    IT Desktop Support Technician IIPosition Summary:The Field Support Specialist will provide a combination of project management and technical coordination for infrastructure projects and operational initiatives based on business requirements from both corporate and field offices, as defined by the scope of the project. The primary focus of this position is to...

  • IT Desktop Support Technician II

    2 months ago

    Houston, United States VC5 Consulting Full time

    IT Desktop Support Technician II Position Summary:  The Field Support Specialist will provide a combination of project management and technical coordination for infrastructure projects and operational initiatives based on business requirements from both corporate and field offices, as defined by the scope of the project. The primary focus of this position...

Desktop Support Specialist

1 month ago

Houston, United States Primary Services Full time

--Elevate your career by joining a global leader in the oil and gas industry. Enjoy the benefits of working as a senior-level contractor in a dynamic and innovative environment.--

Primary Services is excited to announce the role of Desktop Support Specialist for our prestigious client in the energy sector. This senior-level position offers an opportunity to support a large, globally recognized company by providing top-tier technical support across various platforms and devices. Leverage your experience and expertise to ensure seamless operations and contribute to the success of high-impact projects.

Responsibilities:

  • Provide 1st, 2nd, and 3rd level technical support to end users for desktops, laptops, peripherals, mobile devices, TOIP phones, video conferencing systems, and both corporate standard and specialized software.
  • Maintain and manage tickets for Client Service Incident and Service Request resolution to meet customer expectations and service level agreements.
  • Offer training and guidance to end users on hardware and software usage, policies, procedures, and security protocols.
  • Ensure all incidents, service requests, and change management processes comply with departmental and service level targets.
  • Collaborate with global IT teams, especially in Mobility, Security, SCCM, and Workstation, to align with global standards and processes.
  • Implement software installation packages, security patches, and application updates using automated and manual methods as required.
  • Lead and participate in cross-functional projects, delivering solutions that meet business objectives.
  • Oversee and maintain hardware and software inventories, ensuring accuracy and up-to-date records.
  • Develop processes to improve IT service delivery, ensuring efficiency and effectiveness.
  • Work autonomously on technical issues, providing minimal direction and support to other team members.
  • Maintain a 95% customer satisfaction rate for standard users and 100% satisfaction for VIP users.
  • Develop and maintain PowerBI dashboards that enhance service delivery and provide KPIs to the business.
  • Support voice services by deploying physical phones and ensuring TEAMS telephone lines are operational.
  • Provide application and video conference support, including hardware installation and decommissioning.

Qualifications:

  • College degree or equivalent work experience.
  • Minimum 5 years of experience in end-user support.
  • Extensive knowledge of PC hardware, imaging software, Microsoft and Linux operating systems, and office automation tools (SCCM).
  • Proficiency in Active Directory user and computer management, networking essentials, and O365 applications (TEAMS, Outlook, OneDrive, SharePoint, PowerBI, PowerApps, Forms).
  • Excellent written and verbal communication skills in English; proficiency in Spanish and/or French is a plus.
  • Strong analytical, problem-solving skills, and ability to troubleshoot complex issues related to hardware, networks, active directory, and user applications.
  • Ability to travel to remote sites as needed and collaborate with IT and business personnel in different regions.
  • Experience in developing PowerBI dashboards and supporting IT-related presentations for projects or cost-saving initiatives.

Want to be notified of similar positions? Sign up to receive our job alerts delivered straight to your inbox Visit to sign up.