Director of Digital Transformation-Dealer Services
4 weeks ago
Director of Digital Transformation-Dealer Services & Retail Sales
Location: Chicago ( Hybrid remote- 3 days per week in office)
Relocation package provides for non-local candidates
Automotive OEM experience is a must have
We have a great opportunity for a Director of Digital Transformation - Dealer Services & Retail Sales.
This will transform the journey for solution selling that includes bundling solutions, guided offerings, dealer processes efficiency, contract management and cost control, sales, and lead management, subscriptions, and e-commerce enabled by data analytics.
Responsibilities include:
- Defining digital strategy for sub-domain areas for service sales together with the team.
- Work with digital acceleration and product ownership mindset of service sales digital landscape, including:
- configuration to quote
- digital payment services
- contracts
- subscriptions
- e-commerce
- pricing analytics
- CRM
- retail sales management
Minimum Requirements:
Bachelor’s degree
At least 14 years of customer experience
At least 6 years of management experience
OR
Master’s degree
At least 12 years of customer experience
At least 6 years of management experience
OR
At least 16 years of customer experience
At least 6 years of management experience
Desired Skills:
- Great knowledge of digital transformation and data management
- Know-how of automotive and retail network of dealer’s business
- Deep expertise in customer facing software (e-commerce platforms preferable)
- Service offerings, Lead Management, and prospecting
- Knowledge of Robotic Process Automation and Software Automation
- Exposure to platform eco-system
- Digital Marketing and Sales pipeline management
- Understanding of a complex IT development environment and structure of the teams inside an agile framework, to be able to provide fast and effective deliveries in a continuous stream.
- Good understanding of the Agile way of working, product ownership, and design thinking
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Chicago, United States Aquent Full timeDirector of Digital Transformation-Dealer Services & Retail SalesLocation: Chicago ( Hybrid remote- 3 days per week in office)Relocation package provides for non-local candidatesAutomotive OEM experience is a must haveWe have a great opportunity for a Director of Digital Transformation - Dealer Services & Retail Sales.This will transform the journey for...
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