Administrative Assistant

15 hours ago


Mason, United States Russell Tobin Full time

Russell Tobin's client is hiring for UM Support Analyst in Mason, OH.


Job Title: UM Support Analyst

Location: Mason, OH (100% Onsite)

Schedule: 8:30 AM – 5:30 PM (Flexible)

Pay Rate: $19 - $21.43 per hour

General Function:

The UM Support Analyst will perform administrative and data entry tasks in support of Utilization Management (UM) prior authorization requests. This includes working with systems such as Facets, Filebound, and Jira, as well as making outbound notification calls to providers and members.

Key Responsibilities:

  • Process prior authorization requests using Facets and Filebound systems.
  • Collaborate with internal and external stakeholders through outbound calls to notify providers and members about prior authorization outcomes.
  • Ensure accurate data entry and record-keeping to support the UM process.
  • Handle various administrative duties related to utilization management tasks.

Qualifications:

Required:

  • Proven experience in data entry.
  • Proficiency in Microsoft Excel and Microsoft Office Suite.
  • Ability to multitask and manage time effectively.
  • Critical thinking and problem-solving skills.
  • Attention to detail to ensure accuracy in tasks and documentation.

Preferred:

  • Prior experience with HealthFirst or Anthem, especially related to prior authorization processes.
  • Familiarity with Jira and Filebound software.

Benefits Info

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

#CB



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