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Patient Navigator

1 month ago


Boston, United States Vinfen Full time

Schedule: Mon-Fri 9am-5pm

Salary: $17.82 / hour


We are seeking a compassionate and organized individual to join MMHC & Brigham and Women's Hospital's team as a Patient Navigator. As a Patient Navigator, you will play a crucial role in assisting patients through their healthcare journey, ensuring they receive the support and resources they need.


Responsibilities:

  • Guide patients through the healthcare system, providing assistance and support at every step of their journey.
  • Serve as a liaison between patients and healthcare providers, facilitating communication and ensuring patients understand their treatment options.
  • Coordinate appointments, referrals, and follow-up care to ensure seamless healthcare delivery.
  • Advocate for patients' needs and rights, ensuring they receive appropriate care and support services.
  • Accompany patients to appointments.
  • Educate patients about their medical condition, treatment plan, and available resources.
  • Maintain accurate and up-to-date records of patient interactions and services provided.


Requirements/Preferences:


  • Bachelor's degree in healthcare administration, social work, psychology, or related field (preferred).
  • Previous experience in patient advocacy, healthcare coordination, or related role.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with patients.
  • Empathy, compassion, and a genuine desire to help others.
  • Excellent organizational skills and attention to detail.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Proficiency in Microsoft Office and electronic medical record systems.
  • Knowledge of healthcare systems and resources.
  • Bilingual proficiency (preferred).
  • All candidates must be able to successfully pass a CORI, reference and multi-state background check.


Why Vinfen?

We are committed to you We offer great training, great benefits, career growth and job security

  • Medical, Dental and Vision Insurance for employees working 30 hours or more
  • 20 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
  • Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
  • Professional Development programs including year-round online training courses and opportunities to earn CEUs
  • Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
  • Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Flexible Spending Reimbursement Accounts (Health and Dependent care)
  • $500 -- $1,000+ Employee Referral Bonuses with no annual cap
  • Other generous benefits including discounted memberships, access to wellness programs and more