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Front Desk Coordinator

4 months ago

Port Charlotte, United States Fitness Quest Physical Therapy Full time

Fitness Quest, a leader in outpatient physical therapy, is seeking a Medical Receptionist/ Front Desk Coordinator at our Port Charlotte, FL location. This is a full-time, full-benefit opportunity.

Monday-Friday 8:00am-5:00pm

Duties for the position include:

Patient check-in/checkout process, includes tasks such as greeting patients with a smile; collecting, entering, and verifying insurance coverage and benefits; entering confidential patient demographics and health information; and, collecting deductibles, copayments, balances, and/or any funds due to the practice.

Obtain changes in insurance and provide documentation and consistent communication to the billing department.

Obtain referrals and authorizations as required for rendering services.

Educate patients on insurance benefits and their financial responsibility effectively.

Answer phones, route calls, take messages, and communicate to the team/provider in a prompt, courteous and professional manner.

Schedule/reschedule/cancel patient appointments. Maintain appointment records.

Recordkeeping, file paper charts, scan forms into the EMR.

Various office duties such as copying, faxing, maintain/clean patient waiting areas and front desk area.

Protect patient rights by maintaining confidentiality of personal and financial information by adhering to all HIPAA regulations.


Required Qualifications:

· A high school diploma or equivalent

· Ability to successfully pass a Level II background check

Successful candidates for this position will have the following preferred skills:

· Experience (preferably 1-3 years) providing administrative support to a busy medical office

· Experience (preferably 1-3 years) verifying/authorizing insurance and record keeping

· The ability to demonstrate their exceptional computer skills (Familiarity with Microsoft Office, Quickbooks, and EMR/EHR systems a plus.)

· The ability to demonstrate their competency using a multi-line phone system, process credit card payments, utilize online banking and insurance websites, and efficiently schedule patients.


Job Type: Full-time


Pay: $18.00 per hour


Benefits:

  • 401(k) matching
  • Bereavement leave
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Paid orientation
  • Paid time off
  • Paid training
  • Vision insurance