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We are seeking a highly skilled and compassionate Veterinary Front Desk Coordinator to join our team at Woodside Animal Hospital. As a key member of our hospital staff, you will be responsible for providing exceptional customer service, managing patient records, and ensuring the smooth operation of our front desk.
Key Responsibilities- Client Communication: Greet clients with a warm and welcoming demeanor, responding to their inquiries and concerns in a professional and empathetic manner.
- Scheduling and Record Keeping: Manage patient appointments, maintain accurate records, and perform various administrative tasks to support the hospital's operations.
- Patient Education: Provide clients with information and guidance on animal care and health, promoting a positive and supportive experience.
- Team Support: Collaborate with veterinarians, technicians, and other staff members to ensure seamless communication and efficient patient care.
- Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
- Administrative Skills: Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
- Attention to Detail: High level of accuracy and attention to detail, with the ability to maintain confidentiality and handle sensitive information.
- Competitive Compensation: A competitive hourly rate of $18.00, with opportunities for growth and advancement.
- Benefits Package: Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Professional Development: Opportunities for continuing education and professional growth, with a focus on developing your skills and expertise.